Until now we’ve aimed our web redesign project squarely at externally-focused marketing content. The consumers tend to be prospective students, parents, or other external users … Read more
Needfinding for a new University website: how we did the discovery phase.
A website for the future
Over the past year, we’ve been exploring a new visual language and defining UX (user experience) principles to evolve Kent’s online user experience. The exploration has developed based on … Read more
University news: inspiration boards and outcomes
Building an inspiration board is a key part of the discovery phase. Inspiration boards help you think about what solutions other people found to similar … Read more
University news: who are our users?
The webdev team is just starting to develop a new University news system. Following our user-centered design principles, we’re spending a few days going through … Read more
User-centered services – the beta phase
User-centered services consist of a series of phases. I’ve already written about the discovery and alpha phases. The next in the series is the beta … Read more
User-centered services – the alpha phase
This is the second in a series of posts about the development of any user-centered service. The first post was about the discovery phase. This … Read more
User testing – £5 Blackwell’s gift voucher!
We’re on the lookout for 8 people from around the University of Kent to help test some of our websites. And we’re giving out £5 Blackwell’s … Read more
User-centered web design
The past couple of years the webdev team has done a lot of work to shift away from (what we see as broken) waterfall development … Read more
Open Day – learning about our users
As a part of getting to know our users, Product Owner, Lauren Marsh and myself attended Undergraduate Open Day at Canterbury (http://www.kent.ac.uk/courses/visit/). The purpose was … Read more