Category: User experience

We want to be able to provide our users with useful content relevant to them to help provide an integrated experience as part of a … Read more

We arranged a morning of guerrilla user testing to get feedback from students on our beta homepage and other online products. Going guerrilla Guerrilla user … Read more

What is a public beta? A beta (website) is basically a way of opening up something a bit experimental to the public. A beta may … Read more

A content audit is a way of taking stock of what is on your site. The outcome is a spreadsheet which lists all your content. … Read more

PhantomCSS is a great tool for quickly and easily setting up some visual regression testing, preferably on your site's pattern library (you do have a … Read more

I built a pattern library for a project I’m working on which would help developers (and me) build web pages in a consistent way, and … Read more

Prospective students visiting our website don’t care about our departmental structures or internal wranglings. They want information relevant to them, quickly. During the alpha phase … Read more

As a follow-on to our discovery phase, we had design workshops with three schools. Our previous design workshop, across central teams, was an experimental part … Read more

A content compass is made up of a core strategy statement, and a messaging framework. Core strategy statement The core strategy statement helps us provide the … Read more

There are a lot of definitions of information architecture, but put simply it deals with how content is organised, and how to lead people to … Read more