Author: Jonathan Thirlwell

A content audit is a way of taking stock of what is on your site. The outcome is a spreadsheet which lists all your content. … Read more

Prospective students visiting our website don’t care about our departmental structures or internal wranglings. They want information relevant to them, quickly. During the alpha phase … Read more

As a follow-on to our discovery phase, we had design workshops with three schools. Our previous design workshop, across central teams, was an experimental part … Read more

User-focussed content: simpler, clearer, less. Visual language We aim to support our brand identity by using a simpler, lighter design aesthetic which emphasises: space, bold, high quality … Read more

So we’ve finished our discovery phase for the website redesign project. Well we thought we had finished. And so begins the alpha phase.  It’s about … Read more

It can be easy to lose focus for whom we are creating content as we get wrapped up in our day-to-day work. This is where … Read more

How can we provide current students a more unified experience when using our systems and services? Over the years new systems, services and applications have … Read more

How can we better meet the needs of the University and its users? The first stage for our website redesign is to understand business and … Read more

Over the past year, we’ve been exploring a new visual language and defining UX (user experience) principles to evolve Kent’s online user experience. The exploration has developed based on … Read more

We were invited to give a presentation to IT representatives across the University. The presentation outlined what the Web Development Team does including an overview … Read more