We hope you are excited by the new Summer Term Timetable and the addition of several new classes as well as the Siesta Zone options in the early afternoon to help you stamp out any exam season stress!
Whilst we encourage you to book in advance we would like to remind you of the need to cancel with due notice if you are unable to attend. This will help to ensure that space is available for someone else. Good practice of this cancellation policy may also benefit you, as you may be able to get into a previously fully booked class after someone else cancels.
Cancelling is easy:
Online bookings – can be cancelled online from your PC or smartphone.
Reception and Kiosk bookings – can be cancelled in person or via email to sportstudio@kent.ac.uk detailing the class you wish to cancel. Our policy is that we require you to cancel at least 30 minutes prior to the start of the class.
If you do not cancel you are essentially preventing another member from attending the class.
Regular spot checks on attendance are in place, no-shows may result in a ‘Class Fine’ being applied to your Kent Sport account, this fine will suspend your account until it has been paid, you will not be able to make any further bookings or gain entry to the facilities whilst a debt is on your account.
Please understand that this email is being sent to all members as reminder of the expected etiquette whilst using the Fitness Suites and Studio.