HR Development Assistant – SouthEastern

• EFQM project team during the preparation period for resubmission and assessment.
• Employee Survey including planning of and Action Planning  processes
• Focus Groups across the network including organisation and activity mapping
• Recruitment team with administration as required
• Induction including production of course materials

Working with managers across the organisation to obtain key data for inclusion in our EFQM assessment submission document

Working with managers across the organisation to ensure that results data meet the requirements of the EFQM submission

Conducting research into relevant benchmarking data both externally and internally (with other Go Ahead Group companies)

Formatting all gathered data into the required format for the EFQM assessment submission document

Working with managers across the organisation to obtain data for inclusion in our Focus Group matrix document

Recording and formatting all gathered data into Focus Group matrix document

Working with managers across the organisation to ensure that best practice for Focus Groups is shared, supported, and implemented systematically

Working with managers across the organisation to obtain data for inclusion in our Employee Survey Action Planning matrix document

Recording and formatting all gathered data into Employee Survey Action Planning matrix document

Working with managers across the organisation to ensure that best practice for devising and implementing survey action plans is shared systematically

Production and distribution of pre-employment material

Production of material for live assessment of  the Induction programme including setting up of  the Genie World system

Recording of data from Induction assessment programmes

Setting up, distribution, monitoring, recording and revising post-Induction assessment systems

Coping with unexpected or last minute arrangements or changes to plans.

Dealing with very busy line managers and negotiating scheduled meetings with groups of front-line employees

For these reasons we look for evidence of Southeastern values and behaviours in all potential staff and our existing staff looking for promotion.  These are:

• Take personal responsibility for our actions
• Support our colleagues
•  Take care of our customers
•  Work collaboratively with stakeholders
• Operate in a socially and environmentally responsible way

…. along with the particular blend of skills, knowledge, experience and behaviours relevant to the position applied for. These are listed below. All are essential, unless otherwise shown and will be assessed by application and / or interview / assessment.

• Excellent interpersonal and communication skills, with the ability to empathise.
• Accurate administration and organisational skills.
• Able to plan, organise and meet deadlines.
• Has the initiative to work unsupervised and undirected.
• Very good telephone manner.
• High standard of written and oral communication.
• Able to work under pressure and prioritise work effectively.

• No specific requirement

• Computer literate – able to use databases, MS office programmes including Word and Excel, and email software. Experience in producing reports, matrices and managing calendars.
• Experience of working in a team – a good team player.
• Experience of preparing reports, correspondence and presentations without supervision.

• Highly organised and methodical approach to work.
• Self motivated with the ability to use own initiative and work without close supervision.
• Well organised with the ability to work under pressure in a busy and varied environment.
• Able to demonstrate a mature and professional manner when dealing with colleagues and external contacts.
• Able to use own initiative and prioritise tasks accordingly.
• Flexible and adaptable with an ability to respond to changing demands/priorities.
• Persuasive.
• Resilient.
• High level of personal integrity and self-discipline