How to spot the conversations that are keeping you from what you want

Our popular Crucial Conversations programme now available in virtual format

If you haven’t already participated in our Crucial Conversations workshops, why not join us for our virtual version of the programme? We have converted the existing 2-day classroom programme into five ‘bite-sized’ 2-hour sessions via MS Teams.

This could be the programme for you if you have ever wanted to:

  • Better understand what makes a conversation ‘crucial’
  • Identify the conversations that you’re not holding (or not holding well)
  • Stay in productive dialogue when you’re angry, scared or hurt
  • Speak persuasively, not abrasively
  • Be able to talk to almost anyone about almost anything
  • Turn your crucial conversations into action and results

Here’s what participants from our pilot virtual programme in May said afterwards:

  • ‘Thank you for the truly enlightening sessions’
  • It was one of the most useful courses I have attended’
  • I can only strongly recommend this course to ALL my colleagues, as – at some point – we all need to have crucial conversations’

Who is eligible?

The programme was initially made available to line managers and leaders – we’re now delighted to welcome other members of staff who, as part of their role, communicate across a team or more broadly across the University.

How do I register?

We still have places available for our August programme (please note that you’ll need to attend all five to complete the programme) which will run from 10.00am – 12.00pm on the following dates:

  • Monday 10 August
  • Wednesday 12 August
  • Monday 17 August
  • Wednesday 19 August
  • Monday 24 August

Registration is via Staff Connect. For any queries, please contact Learning & Organisational Development: Ldev@kent.ac.uk.