Frequently Asked Questions


How much does Kent Sport membership cost and what are the benefits?

We have three levels of membership: Premium Plus, Plus, and Pay to Play. Membership prices differ depending on whether you are a student, staff member, alumni, or member of the public. Please check our membership page for our pricing and membership benefits.

Do I need to activate my membership card before I can use the facilities?


Will I receive a membership card?

Your membership will be added to your Kent One card if you are a student or staff member, or Kent Sport membership card if you are a member of the community. If you have any problems with your card, please ask at reception for assistance.

Do I need an orientation before I can use the facilities?

No, however, if you are interested the quickest and easiest way to do an orientation is to watch the video here. Personal orientations and tours are available to book at reception.


Bookings and cancellations

How do I make a booking for studio fitness and dance classes?

Members can book a class through the online booking system. Alternatively, members can book a class at the Sports Centre and/or The Pavilion receptions.

How far in advance can I book courts, classes, and other facilities?

Premium Plus and Premium members can book up to seven days in advance. Plus members can book five days in advance. Pay-to-Play members can book three days in advance. Classes do not have to be booked in advance but it is advisable as space is limited and they often fill up quickly. Book at reception or members can use the online booking system.

What activities can I book online?

Premium Plus members can book fitness and dance classes; as well as courts for badminton, basketball, netball, squash, and tennis; and synthetic pitches and playing fields by using the online booking system. Premium members can book fitness and dance classes only. Plus members can book courts and playing fields.

How do I register to use the online booking system and make/cancel bookings?

Members can create an account by going to the online booking system and using the following instructions:


What happens if the class cancellation procedure is not followed?

Your membership account will be limited until outstanding fines for each ‘no show’ are paid if this procedure is not followed.

How do I book a court or pitch?

Synthetic pitches, playing fields, and courts can be booked for non-student club activities by Premium and Plus members using the online booking system or by all members at the Sports Centre and The Pavilion reception, or by calling 01227 823 623.

Student clubs can book a pitch by emailing

Are rackets, balls and other equipment available for hire?

Kent Sport membership includes use of rackets, basketballs, netballs and footballs without additional charge. Items such as shuttlecocks, table tennis, squash and tennis balls can be purchased at reception.

How do I make a booking to hire Kent Sport facilities as a venue for my event or group function?

Information about Kent Sport facilities that are available as a venue for events and group functions can be found here and enquiries and bookings can be emailed to

Sports Scholarship Scheme

Will my sport be considered?

Sports Scholarship applications are considered for all sports providing the standard that you are performing/competing at meets or exceeds the required level and you can be supported whilst at University. As a general guide we consider athletes representing at county/regional level or above in their chosen sport. Unfortunately, the Scheme doesn’t support applications from sports officials or coaches but does welcome applications from para-athletes from all sports.

Do Sports Scholarships cover tuition/accommodation fees?

The Sports Scholarship Scheme provides supplementary financial support to students and does not cover tuition or accommodation fees. Details of what is included in the Scheme can be found here.

Do I need to be a University of Kent student to apply?

We consider undergraduate and postgraduate applicants, including current students studying at the Canterbury or Medway Campus only. It is not necessary to wait for a confirmed offer of a place before submitting your application, however the offer of a Scholarship does not carry with it the offer of a place. If you are successful in being offered a Sports Scholarship, you will need to have been offered a place to study with us before you can accept.

International Campus and UK Distance Learning applicants will be considered on a case-by-case basis depending on their sport.

Do you offer international scholarships?

We welcome applications from all nationalities so long as they meet the performance criteria.  If you are a University of Kent student studying at Canterbury or Medway then you are eligible to apply for a Sports Scholarship.

Students undertaking an International Foundation Program at the University of Kent are not eligible for the scheme and are encouraged to complete this first before applying as a full undergraduate at Kent.

I have been asked to come for a trial, when will this be?

Some applicants may be placed on our ‘Michaelmas Trial Scheme’ which runs throughout the Autumn Term (Sept-Dec). You will receive details on how the trial scheme runs and how to update the Sports Scholarship Committee throughout term one with a view to joining the full scheme in the Spring Term if your trial is successful.

When can I apply for a Sports Scholarship?

The annual application process opens each year on 1st November and runs until 30th April of the following year for the next academic intake. You will need to apply the same year that you apply for University. We cannot hold any applications for later years.

When will I find out if my application was successful?

All applications are put forward to the Sports Scholarship Committee who decide which applications are successful. The Committee meet every 8-12 weeks, if you do not get a response within 12 weeks it may be because the committee cannot come to a decision or because more information is required from references or other outside advisors. If you do not get a response after 12 weeks, please contact the scholarships administrator at

Can I apply again next year if I am unsuccessful?

Yes. If your Scholarship application is unsuccessful we encourage you to continue with your sport and join your University sports club and represent at BUCS in the highest team available.   You can then reapply to the Scheme during the next window but are encouraged to apply at the end of the Spring Term.

I have missed the application deadline, can I still apply?

If you have come through University ‘Clearing’ or applied to study at Kent after the 30th April deadline then you may contact the Scholarship team via to enquire about a completing a late application.  Such enquiries will be reviewed on a case-by-case basis and the decision to permit/consider a late application will rest with the Sports Scholarship Committee.

Which application form do I need to fill out?

If you are applying for a Sports Scholarship for the first time (this includes having been unsuccessful in the past) please complete a ‘New Scholarship application form’ on our webpage. If you are a current Scholar and wish to be considered for the Scheme the following year please fill in a ‘Returning Scholarship application form’.

If I am successful, will I automatically be accepted into the Scheme next year?

No. Each year you will need to apply for a Scholarship as standards and achievements change. You will not be accepted just because you were accepted the previous year. The outcome will also depend on you passing your academic exams or coursework for the current year.

Existing Sports Scholars cannot renew their Scholarship if they are heading into a placement year unless their placement location and commitment enables them to fulfil the requirements of the scheme. Such applications will be considered on a case-by-case basis.

How will I receive payments?

Scholarship payments are awarded in accordance to your attendance at mandatory events, sessions and fixtures or competitions throughout the year. The payments are split across the academic year in November, February and May.  The payments may not be split equally as they are depending on sporting and scholarship calendars.  Your payment can also be increased/decreased dependent on your commitment and performance.

Can/how do I claim expenses?

Further expenses are only supported on certain Scholarship Tiers.  Any capacity for submitting expenses will be outlined in your Scholarship offer or welcome pack.

To claim expenses, please retain all receipts and either scan them to or send them to the Sports Centre addressed to the scholarships administrator ensuring you state your name and what the expenses are for. No expenses will be paid without receipts. Please keep copies of anything you send. Expenses will be paid at the same time as your next Scholarship award instalment.

Will I be expected to compete for the University?

Yes, this is pre-requisite of the Scheme unless you are a professional athlete representing a Club or your country.  As part of the Scheme you will be agreeing to represent the University of Kent either through competing with your sports club in BUCS fixtures, competitions or events.  You are permitted to competing externally where this does not conflict with University representation.

I have already submitted my application but have recent achievements, can I add them?

Yes. It is always best to make sure that the committee have all relevant up-to-date information. If you have further information you wish to be considers please email

Can I send in video footage or supply links in support of my application?

Yes. Please provide any relevant web links in your application – there is a section specifically list for this at the end.

I have not competed for a while or am currently injured, can I still apply?

This would depend on your level, the nature of your injury or how long you have not been competing for.  Please include as much detail in your application regarding the reason you have not been competing.  If you are currently rehabilitating or returning from injury please include details of this within your application alongside any referees who may be able to provide further testimony to your situation.

Health and fitness

Do you have personal trainers in the fitness suite?

Our fully qualified fitness staff are on hand to offer advice, programmes and consultations to meet your requirements, including personal training.

Can I book a fitness consultation?

Yes, we offer fitness and nutrition advice and guidance. Members can book an initial fitness consultation at the Sports Centre and The Pavilion reception. Consultations are with a member of the fitness team to determine an exercise path. For prices, please visit our fitness webpage.

What fitness and dance classes do you run?

You can see the full range of fitness and dance classes that we offer here.

Are fitness and dance classes free for members?

Kent Sport Premium Plus members have free access to fitness and dance classes. Plus and Pay to Play members pay per activity. Please note that some special events may require an additional charge. Check the Kent Sport events calendar for details.


If I am a member of a student club do I have to join Kent Sport as well?

If you use Kent Sport facilities with your club, then yes membership is required.

What student sports clubs are available?

There are more than 50 student sports clubs at Kent offering something for everyone from American Football to ultimate frisbee. Whatever your sport or even if you have never played, you will have the opportunity to try sport and play socially or competitively. A list of clubs is available here.

How do I join a student sports club?

Student clubs are run by Team Kent, part of Kent Union. To find out more about student sports clubs contact:


What facilities are available at the Sports Centre?

  • An outstanding fitness suite featuring three distinct areas for general fitness, rehabilitation and high-performance training. Includes CV equipment and a range of free weights and lifting platforms. Air-conditioned and with satellite television
  • Physiotherapy clinic linked to the new training facilities, providing a seamless pathway from acute injury to full fitness
  • Three multi-purpose sports halls for many activities from badminton to volleyball
  • Fitness and dance studio that can be split into two for smaller, more intimate classes with enhanced lighting and sound

What facilities are available at The Pavilion?

  • The Kent Indoor Tennis and Events Arena features 4 indoor acrylic tennis courts for tennis and netball
  • Floodlit 3GX and 3G pitches
  • Floodlit multi-use astro turf pitch
  • Grass pitches for sports including rugby, football and cricket
  • Two bay outdoor cricket nets
  • Sports pavilion with changing rooms and social space

Are all facilities included in Kent Sport membership?

Depending on your membership level, you can access all facilities at Kent Sport.

Is photography and video allowed at Kent Sport facilities?

Photography and video requests are considered on a case-by-case basis. If you would like to take photographs or video at the Kent Sport facilities, please email at least two weeks prior to the proposed date.


What parking is available at Kent Sport?

There is parking available both at the Sports Centre and The Pavilion. Kent Sport public members can use the visitor parking behind the Sports Centre or at The Pavilion and claim a refund from reception. Kent Sport staff members can use their usual campus parking permit.

Do you have a swimming pool?

No, but there are pools within a ten-minute walk of the University. Kent Sport hopes to develop a swimming pool in the future.

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