Fitness and dance studio etiquette

The studio etiquette is administered in the best interest of members and instructors, ensuring all participants’ safety and wellbeing. All group exercise class attendees should adhere to the following studio etiquette at all times.


• Please ensure you check in at reception before the start of each class, otherwise an automatic £5 fee will be added to your account
• If your class uses equipment (BodyPump/Spinning) please arrive early to set up your workstation. Ensure equipment is returned to the same location at the end of the class
• Appropriate clothing and clean non-marking footwear should be worn for all classes
• No footwear is required for Yoga and Pilates however please wear your trainers to and from the changing rooms
• All bags, coats and other equipment should be placed in one of the lockers provided
• Please bring a towel for all classes where equipment is used
• We advise all participants to bring a towel and water bottle to each class
• Inform an instructor of any injuries or medical conditions prior to start of class
• Entry is not permitted once class has started. This is for your safety and to avoid disruption to the class
• Use the cleaning station located in the studio to wipe down equipment before and after use

Booking guidelines

• All members can book classes online at
• Premium Plus members can book seven days in advance, Premium and Plus members five days in advance, and Pay to Play members three days in advance
• If you are not able to attend a class you have booked, you must cancel the class through your online account.

Visit our classes webpage for the latest timetable and class information.


If you have any queries, please contact the Kent Sport Health, Fitness and Performance Manager on

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