Starting university is a big leap—new environment, new expectations, and a new level of independence. For many students, it can feel overwhelming. That’s exactly why the Peer-Assisted Learning (PAL) scheme exists at the University of Kent, to offer a sense of connection, reassurance, and guidance from someone who’s already walked the same path.
“PAL Leaders have the unique opportunity to support fellow students, cement their own knowledge of the subject through engagement with others, and develop valuable facilitation and support skills which can be backed with data for future study and employment applications. In an ever-competitive work environment, clear demonstration with evidence of these kinds of skills can make a huge difference both to the confidence of Leaders and their ability to stand out in future applications.”
Dr Oliver Perrott-Webb
Student Learning Adviser, Skills for Academic Success Team
Monica Pirvu, a first-year Management student at Kent Business School, shares her motivation for becoming a PAL Leader, the insights she’s gained, and the impact she hopes to make. Through this experience, she’s not only helping others find their footing but also growing in confidence, leadership, and empathy herself. Monica’s story is a powerful example of how peer-led support can make university life richer, more connected, and more empowering—for everyone involved.
Can you introduce yourself and share what inspired you to become a PAL Leader at Kent?
Hello, my name is Monica Pirvu, a student at Kent Business School in my first year of management. The change from school to university, the new environment, the academic demands, and the independent time management were all very daunting to me when I first started. Being someone, I wish I had in my first year a warm, approachable mentor who could facilitate that transition and provide peer support was what motivated me to become a PAL Leader.
What drew you to this opportunity, and what do you hope to contribute as a leader?
The PAL program appealed to me because it provides a safe environment where first-year students may connect with someone who has been in their position. I am aware of how beneficial it is to ask issues in a casual environment and get helpful guidance from someone who has already had similar difficulties. In my role as PAL Leader, I want to provide an environment that is kind and inclusive, promotes involvement, and assist in boosting their self-esteem both socially and intellectually.
As a PAL Leader, you’ll be supporting first-year students. How do you plan to make their transition to university smoother and help them feel more confident?
When I think back on my own experience, I can see how crucial it was to feel reassured and connected during those initial months. By being approachable and offering advice on time management, utilizing university resources, and handling workload, I hope to facilitate their transition. For them to support one another and feel less alone, I will also promote inclusive conversations throughout sessions. Building a community is just as important as providing support.
What skills do you hope to develop through your involvement in the PAL scheme, and how do you think these will benefit your future career?
I want to improve my mentoring, leadership, and communication abilities through the PAL program. In addition to helping me develop personally, my ability to lead conversations, effectively explain ideas, and accommodate a range of learning styles will be useful in any professional context, but particularly in the business world, where strong interpersonal skills, empathy, and teamwork are essential.
What do you think will be the most rewarding part of being a PAL Leader?
The most rewarding part will be seeing the growth in the students I support watching them gain confidence, ask more questions, and even help their peers. Knowing I played a small part in someone’s university journey and helped make it more positive will be incredibly fulfilling.
What advice would you give to prospective students who are thinking about applying at KBS, and how do you think the PAL scheme would benefit them?
To any prospective student considering KBS: go for it! The school offers great academic resources, supportive staff, and opportunities like PAL that enhance your learning experience. The PAL scheme, in particular, gives you a chance to connect with peers, ask questions you might hesitate to ask in lectures, and feel more settled. It’s not just about academic help it’s about building confidence and finding your place at university.
Have you encountered any unexpected challenges as a PAL Leader, and how did you adapt or grow from those experiences?
The PAL scheme at Kent is such a thoughtful initiative—Monica’s story really shows how peer support can ease the transition to university life. It’s inspiring to see students growing together through leadership, empathy, and shared experiences.