Information Systems Analyst – Bakkavor Foods



Reporting to: Site Accountant Grade: A
To maintain computer and IS hardware and provide local technical support, guidance and assistance to users on site at Tilmanstone Salads, acting as liaison with Bakkavor’s central IS team where appropriate


Role Accountabilities:
1 Maintenance of business unit computer and IS hardware.  This involves, dismantling, repairing and trouble shooting for common problems.  Liaison with third party suppliers to order replacement parts.


Maintain and support network infrastructure.  This involves setting up cabling for phones and data, trouble shooting network problems.  Liaison with the Engineering department to set up network devices and factory equipment.  
3 Maintenance of telephone communication system.  This involves, trouble shooting issues, maintenance of handsets and cabling, maintain database of users names via third party.
4 Maintenance of network equipment including; T&A system, Access Control, CCTV, RFID etc.
5 Strict enforcement of the current IT Standards and Policies.


Lead on IS projects, as directed by the business, to further improve the systems, hardware and software on site.
7 Take responsibility for and report against the local IT maintenance budget.
8 Raise purchase orders for all new IT equipment purchases.
9 Site Champion for migration from Windows XP to Windows 7, liasing closely with group IS.


Ensure site Printers are available to local users at all times, by responding promptly to faults and minimizing downtime.  Maintain toner supply.
11 Local Spreadsheet development, technical support and guidance to users with office applications.



Describe what behaviours you require in the successful candidate

Customer Care:


Total Customer Focus



Building Partnerships



Continuous Improvement



Consistently provides a product or service to agreed quality standards.


Responds to internal & external customer queries / requests promptly.


Identifies and adopts industry best practice.






Valuing & Respecting Others


Supporting Others




Keeps others up to date with developments and shares information.


Works comfortably within a team.



Does not blame or penalise others unreasonably when things go wrong.

Finding a Better Way


Innovative Environment


Individual Creativity



Evaluates all ideas with an open mind.


Analyses and reviews existing practices.


Can Do Approach:

Getting Results






Motivating Others


Takes ownership of tasks and accepts accountability.



Thinks creatively around problems – tries lots of solutions – if one doesn’t work, tries another.


Maintains a positive attitude even when things aren’t going well.

Doing it Right:


Constant Improvement



Aware of gaps in own knowledge and experience.


We encourage learning and development and will achieve increasing personal competence resulting in continuous performance improvement.

Taking Pride:


Passionate about ‘making a difference’


We take pride in the products we produce and in the satisfaction they give to our customers and consumers


We value and are proud of our relationships with our customers colleagues owner and local community



37.5 hours per week

Based at Tilmanstone Salads, Millyard Way, Pike Road Industrial Estate, Eythorne, Kent, CT15 4NL

Salary range of £13,000 – £15,000 per annum

25 days holiday entitlement per annum

Own transport as remote location and served poorly by public transport

Please send CV and covering letter to:

 Julie Danton Grad CIPD  –  Human Resources Business Partner



One response to “Information Systems Analyst – Bakkavor Foods

  1. Hey, i’m using the contact form because I noticed you didn’t have a chat option.

    I have a software that adds a chat feature for small businesses in the automotive industry.

    You got a few minutes so I can demo it for you?

    It’s making some of the other users a lot of money and it’s mostly automated so don’t add any more to your plate.

    PS this is cell +44 7588 711912 so feel free to text me!

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