Payments Office – Approval Emails

Please can we request that approval emails sent to the Payments Office for all payments are in the following format:

  • A clear statement confirming approval of the Invoice, F2 or Expense Claim. For example “I authorise the attached invoice for payment.”
  • The email is sent from a Personal UKC Email Address and not a Shared Mailbox.  If we receive emails from Shared Mailboxes, this will be returned and not be processed until the appropriate procedure has been followed.

The above points are audit requirements so we would greatly appreciate co-operation with ensuring these processes are followed.