You won’t be able to access Kent corporate systems, administrative tools and IT services from off-campus via the Remote Desktop Gateway Service after Sunday 28 July 2024. The service will be replaced by a new Specialist Remote Access Service for staff and researchers who require it for their work.
Staff will still be able to access University systems, tools and services from off-campus using alternative access routes – check our Work from home guide for secure and supported access methods.
Specialist Remote Access Service
Our Specialist Remote Access Service supports staff and researchers working on big data analysis projects and requiring high performance computing for computationally intensive research.
You can request access, which will be granted based on research / business need, via our Specialist Remote Access Request form, and we’ll get back to you within our normal response times.
Help and support
If you have any questions regarding the Remote Desktop Gateway Service, our new Specialist Remote Access Service, or any other connectivity issues, please contact IT and Library Support.