We are changing the way that we record sales invoices that use a generic school/departmental customer ID. From now on we will set up new individual customer ID’s for all new customers and for those that in the past would have been included in the generic school/departmental customer ID.
Our aim is to set up all customers with their own unique customer ID which will enable quicker and more efficient invoicing via the free text invoicing method, as well as a more automated approach for the sending of statements and debt collection process for unpaid invoices.
Once we have created all of the new customer IDs we circulate a full list for your reference, but until we have a more complete list, we would be grateful if you could complete the set up forms and return by email to Richard Douglas or Irene Solley.
We are also changing terminology and will call these customers “commercial” debtors.