Drill Hall student feedback forum

Posted on April 28, 2014 by jmt29

This is an open invitation to any student who would like to actively contribute to the development of our services.  The library management team would like to invite you to attend the next meeting of the User Group on Wednesday 14 May at 2pm in room DA002. Hot drinks and cakes will be available!

You will get the opportunity to meet senior members of the Drill Hall Library team as well as staff from each of the partner institutions.  We will update you on recent developments and other service enhancements that are planned for the future.

This is your opportunity to discuss any matters of concern and represent the views of other students to the library management team.

If you’re interested in attending please email j.m.targett@greenwich.ac.uk who will add you to the circulation list.  We would also ask that you advise her of any items you wish to raise so that they can be added to the agenda.

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PC Cleaning

Posted on April 10, 2014 by lks

During w/c 14 April we are planning to clean and sanitise the PCs, keyboards and mice.  This means that on certain mornings some study space will be unavailable.  You may also be asked to vacate a study area at 7am to prepare for the cleaning.

The areas will be cleaned according to the schedule below:

  • Monday 14th April – Group Study Zone
  • Tuesday 15 April – Extended Silent Study Zone (the old Quiet Zone)
  • Weds 16 April – Silent Study Zone (far end of the library)

We have chosen next week to coincide with the Easter break and hope to keep the disruption to a minimum.

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Suggestion Box for 24/7

Posted on March 17, 2014 by aa797

Drill Hall Library will be providing a Suggestion Box at the Reception Desk during the Extended Opening Hours (24 March – 06 June 2014); so that users can provide feedback and comments about their experience.

This will help our team to understand your needs better and improve the service on an ongoing basis during the period. We value your opinion and will do our best to accommodate them where possible.

 

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Trolleys and bookrests

Posted on February 27, 2014 by jmt29

Following feedback from you, we have recently purchased a number of trolley baskets. These are to help you when carrying lots of heavy books through the library. We have also bought a couple of book rests – these are intended to be used by students who find it physically difficult to hold a book open.

The trolleys are kept near the self-service kiosks and the book rests at the Welcome Desk.

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24/7 Opening Update

Posted on February 15, 2014 by aa797

We have more good news about 24/7 for you. The operational dates have now been extended by 2 weeks from 9 to 11 weeks. The library will now operate 24/7 from 24 March to 06 June 2014.

Similarly, the Extended Silent Zone scheme dates have been revised. The scheme will now run from 24 March to 06 June 2014 alongside 24/7. This will see the Quiet and Silent Zones becoming a wider Silent Zone to provide more silent and individual study space during the examinations period.

We will continue to post updates on our website; so keep checking and you can also follow us on Twitter and Facebook

 

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iPad loans

Posted on February 6, 2014 by jmt29

To coincide with ebooks week we are launching our iPad Loan scheme on Monday 10 February.  Medway based students will be able to borrow an iPad from the Welcome Desk for up to 7 days.  Come along to the KeyPoint next week to find out more about the scheme and also how to use an iPad for reading ebooks.  This is a pilot scheme that will run until 30 April 2014.

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Green week

Posted on February 6, 2014 by jmt29

February 10th will also be the start of Green week and the Drill Hall Library will have ideas on how to minimise your Green footprint as well as providing a display showcasing the range of books that we have on this area.

Watch our Prezi and see how we are progressing in our effort to be more sustainable. Join our mission and think green!

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Ebooks week

Posted on February 6, 2014 by jmt29

February 10th will be the start of our ebooks week. Come along to the KeyPoint in the Drill Hall Library and find out about the range of ebooks that are available for your studies and research. Staff will be available from 10am until 3pm to show you how to access these resources or simply pick up an easy to follow instruction card.

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Loans over the Christmas period

Posted on November 29, 2013 by jmt29

Ordinary (four-week) loans are now being issued until Friday 17th January.

From Monday 16th December, short (7-day) loans will be issued until Friday 17th January.

Make sure that you access your account online to ensure that all your books are renewed to cover the Christmas holiday period: the library will be closed from 12.30 midday on Tuesday 24th December, re-opening on Thursday 2nd January at 8.30am. Check our full opening hours page.

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Keeping your work safe

Posted on November 5, 2013 by lks

Please come along to one of our awareness sessions at the KeyPoint this week and find out how to safe-guard your work. Drop-in sessions will run on Tue 5/11, Wed, 6/11 and Thu 7/11 between 11-12.

Every year we see students in tears because they’ve lost their entire assignment.  This might be due to a USB malfunction or working on a document that they’ve emailed to themselves.  We want to prevent this from happening to you.

Follow our USB code:

1. USE with caution.  USBs can be your best friend or your worst enemy.  They are easily lost and they can corrupt your files.

2. SAVE to the network.  Use your network drive for all important work.  This is secure and backed up regularly.  Click on Start, Computer and select the appropriate network location below:

  • University of Greenwich = G:
  • University of Kent = Z:
  • Canterbury Christ Church = N:

3. BACKUP only.  Use your USB drive to save additional copies of your work and for transferring between home and campus.  Do not save your only copy.

The hidden perils of working from email attachments

Many students lose work opened from email attachments.  Before making any changes always use the Save As option and save it your network drive.  Close the document and open it from the network (not email) to ensure it has saved correctly.

We wish you well in your assignments this term.

 

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