You’ve applied for accommodation and now you’re wondering, when do I get my offer?
When will I receive my accommodation offer?
For Firm Choice applicants: If Kent is your firm choice and you’ve applied for accommodation, you’ll receive a room offer via email once your place at Kent is confirmed with an unconditional offer and you meet the accommodation guarantee. For most students, this happens on or after A-Level results day, but if you already hold an unconditional offer, you might receive your accommodation offer sooner.
For Insurance Choice applicants: If Kent is your insurance choice, you’re still welcome to apply for accommodation. However, you won’t receive an offer unless you decide to firmly accept an unconditional place at Kent.
For Clearing applicants: We also have accommodation available for Clearing applicants, so be sure to tick ‘yes’ for accommodation when you apply. You can find further details in our Clearing application advice.
How will I receive my offer?
We’ll send your accommodation offer via email, so it’s important to:
- Check the email address you provided in your application (use a personal email rather than a school/college one)
- Look in your junk/spam folder, just in case
- Be patient – offers are sent in small batches, so you may not receive yours immediately on results day or right after submitting a Clearing application.
We will always email you with details of your offer or your next steps. If a few days have passed and you haven’t heard from us, feel free to get in touch for an update.
Accepting your offer
Once you receive your accommodation offer, you’ll need to:
- Log into the MyAccommodation Portal
- Accept or decline the offer within 48 hours
Need more time to decide?
Contact us within the 48-hour window, and we can extend your deadline by a day or two if necessary.
You have your offer, but you’re not happy – what happens next?
Firstly, don’t panic! We do our best to allocate students to a room that best suits their preferences, but sometimes high demand means that we’re not able to give everyone the room or location they want. However, getting a different room doesn’t mean your experience on campus is ruined. We have seen that once students arrive and settle into their accommodation, they realise that they’re really happy with the room they’ve been given.
If you are sure that you want a different room from the one you’ve been offered, don’t decline it straight away. Instead, contact our team who can offer advice and create a room move application for you. We try to fulfil as many room move requests as possible before Arrivals Weekend (27 and 28 September 2025); however, due to availability, this is not always possible. Please don’t worry, as there are several opportunities for room moves during the academic year if you are unhappy with your room.
If you decline your offer, you won’t be sent another one, as we’ll assume you have decided not to live on campus. However, we know that mistakes happen, and if you need us to reactivate your application, get in touch and we can do this for you. Please note that this may result in a different room offer.
Our team works hard to support students during their time on campus, and we want your experience in our accommodation to be the best it can be. If you ever need any help or advice, you’re always welcome to contact us!
Is it too late to apply?
Accommodation applications open in mid-January, and if you apply before 30 June 2025, you’re guaranteed an offer of accommodation. If you miss this deadline, don’t worry! You can still apply, but you may need to wait a little longer for an offer. We do our best to accommodate all students who wish to live on campus.
Once you’ve accepted
Congratulations, we’ll be seeing you in September!
Don’t forget to complete your accommodation e-induction, which provides essential knowledge about arriving and living on campus. Keep an eye on your email, as we’ll send more information in the weeks and days before you arrive so that you’re fully prepared.
In the meantime, check out our Arrivals page, which contains useful information such as what to pack, and browse our FAQs. Don’t forget, you can also follow us on Facebook and Instagram for the latest updates.
We can’t wait to see you on campus!
Have more questions? Get in touch with our accommodation team – we’re happy to help!