{"id":2998,"date":"2017-10-18T12:31:41","date_gmt":"2017-10-18T11:31:41","guid":{"rendered":"https:\/\/blogs.kent.ac.uk\/webdev\/?p=2998"},"modified":"2018-06-18T14:38:56","modified_gmt":"2018-06-18T13:38:56","slug":"school-pilot-site-feedback","status":"publish","type":"post","link":"https:\/\/blogs.kent.ac.uk\/webdev\/2017\/10\/18\/school-pilot-site-feedback\/","title":{"rendered":"School pilot site feedback"},"content":{"rendered":"<p>We&#8217;ve had some really valuable feedback and here are some responses. It is a process of learning and adapting.<\/p>\n<p>Below are responses to some frequent queries.<\/p>\n<h2 id=\"carousel\">Why don\u2019t the carousels scroll automatically?<\/h2>\n<p><a href=\"https:\/\/www.nngroup.com\/articles\/designing-effective-carousels\/\">Carousels<\/a> enable more than one piece of content to occupy the same space. An important question should be, should we have carousels at all?<\/p>\n<p><a href=\"https:\/\/erikrunyon.com\/2013\/01\/carousel-stats\/\">Research shows that many people overlook carousels<\/a>, missing the content. A single feature which is regularly updated may be a better option.<\/p>\n<p>We <a href=\"https:\/\/www.nngroup.com\/articles\/auto-forwarding\/\">avoid carousels that scroll automatically<\/a> because they:<\/p>\n<ul>\n<li>are impolite<\/li>\n<li>are <a href=\"http:\/\/www.creativebloq.com\/accessibility-expert-warns-stop-using-carousels-7133778\">bad for usability and accessibility<\/a>. There is also a risk that the carousel progresses without giving people enough time to read the content<\/li>\n<li>can be perceived as annoying banner adverts (banner blindness)<\/li>\n<li>slow down pages on mobile.<\/li>\n<\/ul>\n<p>Carousels should be used with caution. If in doubt, don&#8217;t use them \u2013 they are more work to maintain anyway.<\/p>\n<h2>Why do school sites need to be the same colour as the main University site?<\/h2>\n<p>The new theme uses the <a href=\"https:\/\/www.kent.ac.uk\/brand\/visual\/colour.html\">University of Kent brand colours<\/a> to represent a coherent brand image.<\/p>\n<p>School character is vital. This is represented through content which allows the school to tell it own story by using effective messaging, editorial, imagery and video for its audiences.<\/p>\n<p><a href=\"https:\/\/medium.com\/fabrique-on\/the-benefits-of-a-mono-brand-for-universities-d379e739684f\">How Universities could profit from a simpler Brand Architecture<\/a><\/p>\n<h2>Why are you using large image files for mobile?<\/h2>\n<p>We are using images optimised for desktop for the pilot site. The same image loads on a mobile, tablet or desktop.<\/p>\n<p>This isn\u2019t an efficient solution as images can take longer to load on mobile devices. (Mobiles don&#8217;t need to load the larger desktop image size, only images suitable for their screen size.)<\/p>\n<p>Serving large images for all devices is a temporary measure. This is a stop-gap to allow us to get the new theme out earlier.<\/p>\n<p>We&#8217;ll be improving this as soon as we can. We\u2019re moving towards a smarter way to serve up images as part of <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2017\/07\/18\/school-pilots#site-editor\">Site Editor<\/a>. Mobile devices will eventually receive smaller images, speeding up their load time.<\/p>\n<p>We&#8217;re also improving our load time by refactoring and minimising CSS, Javascript and HTML.<\/p>\n<h2>Why does the profile page not include contact details on mobile?<\/h2>\n<p>We have received positive feedback about the new design of the <a href=\"https:\/\/www.kent.ac.uk\/architecture\/people\/index.html\">staff profile pages<\/a>. But one aspect which isn&#8217;t working well is the mobile view.<\/p>\n<p>On mobile, the contact information (phone and email address) gets pushed to the bottom.<\/p>\n<p>We&#8217;ll relook at how the content arranges on mobile to bring this vital content to the top.<\/p>\n<h2>Why do we use capital letters when they affect usability?<\/h2>\n<p>The University sometimes uses capital letters as a part of the <a href=\"https:\/\/www.kent.ac.uk\/brand\/index.html\">brand design<\/a>. These are not used in sentences, but only for headings and key marketing messages.<\/p>\n<p>The website uses capital letters for the section titles and limited design elements. This is to reflect the University brand.<\/p>\n<p>Using capital letters can affect readability and accessibility. We would never use caps for sentences or long sections of text.<\/p>\n<blockquote><p>\u201cAll caps are fine in contexts that don\u2019t involve much reading, such as logos, headings, acronyms, and abbreviations.\u201d<br \/>\n<a href=\"http:\/\/uxmovement.com\/content\/all-caps-hard-for-users-to-read\/\">Why Text in All Caps Is Hard for Users to Read<\/a><\/p><\/blockquote>\n<p>For now the website needs to reflect the University brand. Limited use of caps is a distinctive design element.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve had some really valuable feedback and here are some responses. It is a process of learning and adapting. Below are responses to some frequent &hellip; <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2017\/10\/18\/school-pilot-site-feedback\/\">Read&nbsp;more<\/a><\/p>\n","protected":false},"author":17235,"featured_media":3001,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[79410,79485,1,79395],"tags":[79487,79484],"_links":{"self":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts\/2998"}],"collection":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/users\/17235"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/comments?post=2998"}],"version-history":[{"count":30,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts\/2998\/revisions"}],"predecessor-version":[{"id":3335,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts\/2998\/revisions\/3335"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/media\/3001"}],"wp:attachment":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/media?parent=2998"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/categories?post=2998"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/tags?post=2998"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}