{"id":1979,"date":"2015-06-29T09:42:37","date_gmt":"2015-06-29T08:42:37","guid":{"rendered":"https:\/\/blogs.kent.ac.uk\/webdev\/?p=1979"},"modified":"2016-06-07T16:34:46","modified_gmt":"2016-06-07T15:34:46","slug":"alpha-so-far-more-discovery","status":"publish","type":"post","link":"https:\/\/blogs.kent.ac.uk\/webdev\/2015\/06\/29\/alpha-so-far-more-discovery\/","title":{"rendered":"Website redesign, beginning alpha &#8211; more discovery and experimentation"},"content":{"rendered":"<p class=\"intro lead\">So we\u2019ve finished our <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2015\/04\/24\/needfinding-for-a-new-university-website-how-we-did-the-discovery-phase\/\">discovery phase<\/a> for the website redesign project. Well we thought we had finished.<\/p>\n<p>And so begins the <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2014\/03\/19\/user-centered-services-the-alpha-phase\/\">alpha phase<\/a>. \u00a0It\u2019s about experimentation, and let\u2019s face it, who doesn\u2019t enjoy a bit of experimentation?<\/p>\n<h2>How do we communicate all this stuff?<\/h2>\n<p>We consolidated our discovery findings and created a presentation and a basic content strategy draft to help lead our discussions.<\/p>\n<p>Beginning with more intimate and frank discussions with key stakeholders and we then slowly expanded our findings to other groups and teams.<\/p>\n<blockquote><p>Our strong message is that in order to deliver our vision of a <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2014\/12\/11\/a-website-for-the-future\/\">website for the future<\/a>, we need to have a central content strategy to support <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2015\/04\/24\/needfinding-for-a-new-university-website-how-we-did-the-discovery-phase\/#vision\">research and recruitment<\/a>.<\/p><\/blockquote>\n<p>The reception has been very positive.<\/p>\n<p>Initially titled \u201cThe Theme Project\u201d, the project name is a misnomer &#8211; we don\u2019t want to skin a website (pig\/lipstick). Our discovery has resulted in more significant changes that are needed to deliver strategic, user-centred content.<\/p>\n<p><a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-pig.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-1984\" src=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-pig.jpg\" alt=\"blog-pig\" width=\"1024\" height=\"768\" srcset=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-pig.jpg 1024w, https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-pig-300x225.jpg 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<h2>A design workshop\u2026 then more discovery<\/h2>\n<p>There hasn&#8217;t been a\u00a0neat separation between discovery and alpha phases, learning is ongoing. Discovery has lead to more discovery as we\u2019ve began to understand the challenges in delivering user-centred content as the tenet of\u00a0this project.<\/p>\n<p>We had a <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2015\/03\/16\/building-mood-boards\/\">mood board workshop<\/a> which led us to discuss the shortcomings of our current brand imagery and the need for purposeful, quality imagery.<\/p>\n<p>A strong visual design for a new website will rely on strong imagery (and video).<\/p>\n<p>Our existing image guidelines and offerings need to be improved. How can we pool our expertise and be better coordinated to deliver quality imagery and guidelines with few resources?<\/p>\n<p>A <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2015\/05\/07\/design-workshop-1\/\">design workshop<\/a> with colleagues from various departments began our first step in collaborating on design and creating a common understanding. This began us thinking about high-level approaches for design.<\/p>\n<p><a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-sketches-1.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-1982\" src=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-sketches-1.jpg\" alt=\"blog-sketches-1\" width=\"1024\" height=\"768\" srcset=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-sketches-1.jpg 1024w, https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-sketches-1-300x225.jpg 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>It was clear that we needed a better understanding of prospective students and camped in <a href=\"https:\/\/www.kent.ac.uk\/ems\/\">Enrollment Management Services<\/a> for a couple of days to draw on their knowledge.<\/p>\n<p>This resulted in:<\/p>\n<ul>\n<li>refining our <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2015\/05\/13\/personas-helping-you-design-goal-directed-content\/\">personas<\/a>,<\/li>\n<li>sketching user journeys,<\/li>\n<li>creating a customer journey map and<\/li>\n<li>creating a needs matrix.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-sketches-2.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-1983\" src=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-sketches-2.jpg\" alt=\"blog-sketches-2\" width=\"1024\" height=\"768\" srcset=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-sketches-2.jpg 1024w, https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-sketches-2-300x225.jpg 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>We\u2019ve also been learning more about research. This will be the foundation of our new Institutional Plan. <a href=\"https:\/\/www.kent.ac.uk\/communications\/\">Corporate Communications <\/a>has helped us understand the University\u2019s approach and aspirations &#8211; furthering our development as a world-leading research-led institution.<\/p>\n<p>How can the new website support this ambition? How can we further <a href=\"http:\/\/www.kent.ac.uk\/research\/ref2014\/\">our progress<\/a> for REF 2020?<\/p>\n<h2>Content design, information architecture and principles<\/h2>\n<p>We\u2019ve held some workshops to identify <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2015\/03\/26\/how-does-content-strategy-work\/\">content types<\/a> as part of a content model for the new website. This is also a way to help align the Web Publishing Model project (Dreamweaver replacement &#8211; yay!) with the UX design and content strategy.<\/p>\n<p><a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-content-types.jpg\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-1987\" src=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-content-types.jpg\" alt=\"blog-content-types\" width=\"1024\" height=\"768\" srcset=\"https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-content-types.jpg 1024w, https:\/\/blogs.kent.ac.uk\/webdev\/files\/2015\/06\/blog-content-types-300x225.jpg 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/blogs.kent.ac.uk\/websolutions\/category\/web-publishing-model\/\">The Web Publishing Model<\/a> outcomes will have a strong impact on the website redesign and content strategy. We continue to work closely with Web Solutions who are leading this work.<\/p>\n<p>We\u2019ve also been busy writing up information architecture principles and design principles (based on our previous <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2014\/07\/29\/exploring-our-visual-language\/\">exploration of our visual language<\/a>).<\/p>\n<p>We\u2019ll be setting up some design collaboration workshops with a selection of departments to help us gain a common understanding with our stakeholders.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>So we\u2019ve finished our discovery phase for the website redesign project. Well we thought we had finished. And so begins the alpha phase. \u00a0It\u2019s about &hellip; <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2015\/06\/29\/alpha-so-far-more-discovery\/\">Read&nbsp;more<\/a><\/p>\n","protected":false},"author":17235,"featured_media":1981,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[690,79447,79410,79443,1,79395,79421,79436,79439],"tags":[79423,79469,79464,521,79463,79411,23153,79462],"_links":{"self":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts\/1979"}],"collection":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/users\/17235"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/comments?post=1979"}],"version-history":[{"count":12,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts\/1979\/revisions"}],"predecessor-version":[{"id":1998,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts\/1979\/revisions\/1998"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/media\/1981"}],"wp:attachment":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/media?parent=1979"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/categories?post=1979"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/tags?post=1979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}