{"id":11,"date":"2011-06-13T18:43:26","date_gmt":"2011-06-13T18:43:26","guid":{"rendered":"http:\/\/blogs.kent.ac.uk\/webdev\/?p=11"},"modified":"2011-06-13T18:43:26","modified_gmt":"2011-06-13T18:43:26","slug":"defining-done","status":"publish","type":"post","link":"https:\/\/blogs.kent.ac.uk\/webdev\/2011\/06\/13\/defining-done\/","title":{"rendered":"Defining &#8220;done&#8221;"},"content":{"rendered":"<p>Over the last year or so the web team has seen a lot of changes, you might even go so far as to call it an overhaul, one of the things we&#8217;ve worked hard to improve is our definition of &#8220;done&#8221;.<\/p>\n<p>I don&#8217;t know how often you see it in other fields but in my (admittedly\u00a0limited) experience often when a developer says something is &#8220;done&#8221; it isn&#8217;t done at all. Its the old &#8220;How are you getting on with the whatsamajig?&#8221; &#8220;Oh it&#8217;s done!&#8221; &#8220;Let&#8217;s put it on the server then.&#8221; &#8220;Oh no, I still need to&#8230;&#8221;.<\/p>\n<p>I&#8217;m not sure why this is, I like to think that its because developers are eager beavers keen to please. Maybe it&#8217;s because we love to be working on whatever&#8217;s next, either way its not good. It leads to disappointment for our customers, endless delays, poor estimates, lack of positive feedback and a general sense that nothing is ever done.<\/p>\n<p>We&#8217;ve been quiet strict on our use of the word &#8220;done&#8221; over the last 6 months and are now policing each other when we suspect a &#8220;not done done&#8221; has sneaked in. This\u00a0enforcement has been based on a general understand of what &#8220;done&#8221; really is, not an agreed definition.<\/p>\n<p>This approach has served us well so far and it&#8217;s certainly a massive improvement on where we were a year ago, but I wonder if it is time for an explicit definition of what we mean by &#8220;done&#8221;.<\/p>\n<p>The advantages of a explicit definition include:<\/p>\n<ol>\n<li>Quality &#8211; &#8220;done&#8221; should include steps to ensure the quality of deliverables.<\/li>\n<li>Better estimates &#8211; you can&#8217;t estimate a task unless you know exactly what is\u00a0entailed\u00a0in its completion.<\/li>\n<li>Consistency\u00a0&#8211; everyone including our customers should know exactly what we mean when we say &#8220;done&#8221; and trust it.<\/li>\n<li>Big red bus scenario &#8211; this is the scenario in which a developer is hit by a big red bus, if something is &#8220;done&#8221; properly other developers can pick up where they left off.<\/li>\n<li>Reduce fire fighting &#8211; if things are finished properly there is less chance of them having problems down the line.<\/li>\n<li>Continuous\u00a0improvement\u00a0&#8211; &#8220;done&#8221; should include things you don&#8217;t do but want to.<\/li>\n<\/ol>\n<p>I&#8217;m not sure what our definition of &#8220;done&#8221; should be, I think that&#8217;s best left for a team brainstorming session. If we do decide to define &#8220;done&#8221;, I&#8217;m sure we&#8217;ll be writing it up here and explaining our reasons behind it in the not too distant future.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over the last year or so the web team has seen a lot of changes, you might even go so far as to call it &hellip; <a href=\"https:\/\/blogs.kent.ac.uk\/webdev\/2011\/06\/13\/defining-done\/\">Read&nbsp;more<\/a><\/p>\n","protected":false},"author":59,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[8940],"tags":[442,8943,8944,8941],"_links":{"self":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts\/11"}],"collection":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/users\/59"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":5,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts\/11\/revisions"}],"predecessor-version":[{"id":18,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/posts\/11\/revisions\/18"}],"wp:attachment":[{"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/media?parent=11"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/categories?post=11"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/webdev\/wp-json\/wp\/v2\/tags?post=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}