{"id":3501,"date":"2023-03-20T12:51:53","date_gmt":"2023-03-20T12:51:53","guid":{"rendered":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/?p=3501"},"modified":"2023-03-20T12:51:53","modified_gmt":"2023-03-20T12:51:53","slug":"kent-research-inspires-cyber-incident-communications-toolkit-for-universities","status":"publish","type":"post","link":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/2023\/03\/20\/kent-research-inspires-cyber-incident-communications-toolkit-for-universities\/","title":{"rendered":"Kent research inspires Cyber Incident Communications Toolkit for universities"},"content":{"rendered":"<p>On 3 March the\u00a0<a href=\"https:\/\/www.ucisa.ac.uk\/About-us\">UCISA<\/a>, a professional body for digital practitioners in education, launched the Cyber Incident Communications Toolkit, created for UK higher education institutions to plan the communications response during a major cyber incident.<\/p>\n<p>The toolkit, which is based on research by\u00a0<a href=\"https:\/\/www.kent.ac.uk\/computing\/people\/3103\/nurse-jason\">Dr Jason Nurse<\/a>\u00a0\u2013 Senior Lecturer (Associate Professor) in Cyber Security at Kent \u2013 focuses on the importance of collaboration both internally and with partners to ensure provision of an effective and coordinated communications response with students, staff, funders, and other stakeholders.<\/p>\n<p>Dr Nurse\u2019s research,\u00a0<a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S0167404820303096\">\u2018A framework for effective corporate communication after cyber security incidents<\/a>\u2019, details a framework for communications in the event of a cyber incident, and highlights the best practices for effective data breach announcements. The framework is grounded in a systematic review and real-world case studies, and includes interviews with senior industry professionals to allow for framework evaluation and refinement.<\/p>\n<p>Dr Nurse\u2019s framework can complement security incident response and management in institutions and businesses. He said: \u2018Universities have increasingly become targets of ransomware and other cyber-attacks. Such attacks can result in major disruption of operations, with significant financial and reputational impact. With the increasing risk of institutions being the target of cyber-attacks, so too has the need grown to understand exactly what is effective communication after an attack, and how best to engage the concerns of customers, partners and other stakeholders.<\/p>\n<p>\u2018This research seeks to tackle this problem through a critical, multi-faceted investigation into the efficacy of crisis communication and public relations following a data breach. It does so by drawing on academic literature, obtained through a systematic literature review, and real-world case studies.\u2019<\/p>\n<p>UCISA\u2019s use of the framework is the latest in a series of promising impacts of Dr Nurse\u2019s work in industry and government. Thus far, the framework has been recommended by\u00a0<a href=\"https:\/\/www.cyberscotland.com\/wp-content\/uploads\/2023\/02\/4.-Incident-Response-Communications-2023.pdf\">CyberScotland<\/a>, it has been\u00a0<a href=\"https:\/\/nakedsecurity.sophos.com\/2021\/02\/03\/what-should-you-say-if-you-have-a-data-breach-catch-up-with-jason-nurse-at-sophos-evolve\/\">featured in industry<\/a>, and has\u00a0<a href=\"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/2021\/03\/02\/best-poster-award-for-kirccs-researcher-dr-jason-nurse\/\">won an award<\/a>\u00a0at a top security conference.<\/p>\n<p><a href=\"https:\/\/www.kent.ac.uk\/computing\/people\/3103\/nurse-jason\">Dr Jason R.C. Nurse<\/a>\u00a0is a Senior Lecturer (Associate Professor) in Cyber Security in the\u00a0<a href=\"https:\/\/eur01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.kent.ac.uk%2Fcomputing&amp;data=05%7C01%7CH.Pullig%40kent.ac.uk%7C61bcdfaaca924c91d50908dadc24c6ec%7C51a9fa563f32449aa7213e3f49aa5e9a%7C0%7C0%7C638064347760729886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=vml2YKTvhjgZ3DmEVi4msVFIWapEjNSg3dWOiZ9wOsA%3D&amp;reserved=0\">School of Computing<\/a>\u00a0and the\u00a0<a href=\"https:\/\/eur01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fresearch.kent.ac.uk%2Fcyber%2F&amp;data=05%7C01%7CH.Pullig%40kent.ac.uk%7C61bcdfaaca924c91d50908dadc24c6ec%7C51a9fa563f32449aa7213e3f49aa5e9a%7C0%7C0%7C638064347760886120%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=JSMg3Blueng4%2BT7Yylqw7ZJ7MbQX8Tm2zz%2FNmG%2FX3vA%3D&amp;reserved=0\">Institute of Cyber Security for Society (iCSS)<\/a>\u00a0at the University. His research \u2018A framework for effective corporate communication after cyber security incidents\u2019 is published in Computers &amp; Security.<\/p>\n<p>The\u00a0<a href=\"https:\/\/www.ucisa.ac.uk\/Events\/2023\/March\/Cyber-Incident-Communications-Toolkit\/Event-Other-Info-List\/resources\">Toolkit and accompanying resources<\/a>\u00a0are available to UCISA members via login.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On 3 March the\u00a0UCISA, a professional body for digital practitioners in education, launched the Cyber Incident Communications Toolkit, created for UK higher education institutions to &hellip; <a href=\"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/2023\/03\/20\/kent-research-inspires-cyber-incident-communications-toolkit-for-universities\/\">Read&nbsp;more<\/a><\/p>\n","protected":false},"author":74034,"featured_media":3354,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[124,70,122],"tags":[],"_links":{"self":[{"href":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/wp-json\/wp\/v2\/posts\/3501"}],"collection":[{"href":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/wp-json\/wp\/v2\/users\/74034"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/wp-json\/wp\/v2\/comments?post=3501"}],"version-history":[{"count":1,"href":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/wp-json\/wp\/v2\/posts\/3501\/revisions"}],"predecessor-version":[{"id":3502,"href":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/wp-json\/wp\/v2\/posts\/3501\/revisions\/3502"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/wp-json\/wp\/v2\/media\/3354"}],"wp:attachment":[{"href":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/wp-json\/wp\/v2\/media?parent=3501"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/wp-json\/wp\/v2\/categories?post=3501"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/unikentcomp-news\/wp-json\/wp\/v2\/tags?post=3501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}