\u201cSome people think they\u2019ve got nothing left to learn. Those people remain stagnant. But other people think they\u2019re never done learning. They\u2019re the ones who get unstuck, thrive and transform continuously throughout their life.\u201d \u2013 Douglas Conant<\/i><\/p><\/blockquote>\n
I was attracted to the\u00a0Kent MBA<\/a>\u00a0due to the\u00a0AMBA accreditation<\/a>, KBS facilities and the overall\u00a0MBA<\/a>\u00a0programme at the University of Kent.<\/p>\n
For 15 years I have worked with the largest telecom provider in the Maldives (Dhiraagu). I started managing retail outlets and built the widest distribution network in the Maldives for Dhiraagu pre-paid plans. I also led the customer experience programme for Dhiraagu, working with the group customer experience team in Guernsey, UK.<\/p>\n
As a Customer Experience professional,\u00a0I have been fortunate enough to work with market research and Customer Experience consultants from UK, Luxembourg and Jordan. I have lead the customer experience projects within Maldives for leading insurance company and water company and help them shape customer experience strategy. I co-founded the Customer Experience Foundation of the Maldives, conference management, consulting and training firm specialising in transforming through customer experience.<\/p>\n
Currently seeking a new challenge, I\u2019m eager to learn new skills to advance my career. My hobbies and interests outside of work includes reading, watching football (Real Madrid) and travelling to new countries and islands in the Maldives.<\/p>\n
Achievements<\/strong><\/h2>\n
I started my career at Dhiraagu in Sales as a Sales Outlets Assistant Manager and was promoted to Manager of Retail and Distribution. I was then promoted to Manager of Customer Experience at Dhiraagu.<\/p>\n
My most notable achievements include:
\n\u2022 Developing and enhancing the distribution network for Dhiraagu (Telecom).
\n\u2022 Introducing Apple and Samsung instalment mobile plans for Dhiraagu customers
\n\u2022 Introduction of Messaging and AI Bot for Dhiraagu<\/p>\nAspirations<\/strong><\/b><\/h2>\n
I am confident that with the\u00a0Kent MBA<\/a>\u00a0will enable me to develop myself to move along the corporate ladder and also it would add more value to my current role as a consultant.<\/p>\n
Advice<\/strong><\/h2>\n
Always come up with creative initiatives to improve your business to stand out from the rest.<\/p>\n
Linked In Profile<\/a><\/strong><\/p>\n<\/div>\n
To find out more and apply for the Kent MBA at Kent Business School, visit <\/strong>The Kent MBA<\/a><\/strong> webpage.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"
Maldives, MBA 2019 \u201cSome people think they\u2019ve got nothing left to learn. Those people remain stagnant. But other people think they\u2019re never done learning. They\u2019re … Read more<\/a><\/p>\n","protected":false},"author":61662,"featured_media":355,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[199952],"tags":[],"_links":{"self":[{"href":"https:\/\/blogs.kent.ac.uk\/thekentmbacommunity\/wp-json\/wp\/v2\/posts\/323"}],"collection":[{"href":"https:\/\/blogs.kent.ac.uk\/thekentmbacommunity\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.kent.ac.uk\/thekentmbacommunity\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/thekentmbacommunity\/wp-json\/wp\/v2\/users\/61662"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/thekentmbacommunity\/wp-json\/wp\/v2\/comments?post=323"}],"version-history":[{"count":1,"href":"https:\/\/blogs.kent.ac.uk\/thekentmbacommunity\/wp-json\/wp\/v2\/posts\/323\/revisions"}],"predecessor-version":[{"id":385,"href":"https:\/\/blogs.kent.ac.uk\/thekentmbacommunity\/wp-json\/wp\/v2\/posts\/323\/revisions\/385"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/thekentmbacommunity\/wp-json\/wp\/v2\/media\/355"}],"wp:attachment":[{"href":"https:\/\/blogs.kent.ac.uk\/thekentmbacommunity\/wp-json\/wp\/v2\/media?parent=323"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/thekentmbacommunity\/wp-json\/wp\/v2\/categories?post=323"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/thekentmbacommunity\/wp-json\/wp\/v2\/tags?post=323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}