Caroline Knott

MBA Student Caroline Knott

MBA 2022, UK

“What counts in life is not the mere fact that we have lived. It is the difference we have made to the life of others.”

I am a qualified nurse with 29 years’ experience of clinical work, including 21 years as a Bladder and Bowel Specialist Nurse. I am currently an Operational Manager for four specialist nursing services in the community. I supported the implementation of a new electronic patient record in 2020. I completed a BSc in 2001, my Non-medical prescribing in 2009 and a CMI Leadership Qualification in 2017. I am also a Queens Nurse and have been a Nurse Ambassador. In my spare time I sing in a choir, enjoy running and Pilates, and have a one-eyed rescue dog called Cookie.


  • Obtaining the Queens Nurse Award
  • Being seconded as an Operational Lead to support the implementation of a new electronic patient record for community services in the NHS
  • 21 years as a Bladder and Bowel Specialist Nurse

What attracted you to the MBA programme at Kent Business School and why?

To develop my strategic skills. Having moved into an operational role after the majority of my career in clinical practice, I had limited experience of making changes with strategic/long-term consequences. I believe this course will support me with managing teams and making changes that will improve the delivery of patient care. I have wanted to study at a masters’ level for many years but put this on hold while my children were young.


For promotion within KCHFT, or to work in the NHS with a national focus steering the delivery of patient care, with either procurement, sustainability or digital technology focus.


Do not let mistakes hold you back. Learn from them.