{"id":133,"date":"2017-06-01T16:08:19","date_gmt":"2017-06-01T15:08:19","guid":{"rendered":"http:\/\/blogs.kent.ac.uk\/studentimmigration-news\/?p=133"},"modified":"2017-06-01T16:11:28","modified_gmt":"2017-06-01T15:11:28","slug":"how-to-contact-ukvi","status":"publish","type":"post","link":"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/2017\/06\/01\/how-to-contact-ukvi\/","title":{"rendered":"How you contact UK Visas and Immigration has changed"},"content":{"rendered":"<p>The main changes\u00a0for customers applying from outside the UK are:<\/p>\n<ul>\n<li>All phone numbers and opening hours will change.<\/li>\n<li>The number of languages offered is reducing to eight including English to reflect current usage.<\/li>\n<li>Customers who contact UKVI by e-mail will be charged.<\/li>\n<\/ul>\n<p><strong>Opening hours for customers applying from outside the UK<\/strong><\/p>\n<p>Our English service phone line is open 24 hours Monday-Friday, with other languages available at times that reflect standard business hours where possible, see table below.<\/p>\n<table width=\"761\">\n<tbody>\n<tr>\n<td width=\"136\"><strong>Language <\/strong><\/td>\n<td width=\"225\"><strong>Number <\/strong><\/td>\n<td width=\"400\"><strong>Opening hours (British Standard Time)<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"136\">English<\/td>\n<td width=\"225\">+44 (0)203 481 1736<\/td>\n<td width=\"400\">Monday-Friday, 24 hours<\/td>\n<\/tr>\n<tr>\n<td width=\"136\">Arabic<\/td>\n<td width=\"225\">+44 (0)203 481 1737<\/td>\n<td width=\"400\">Sunday-Thursday, 05.00-13.00<\/td>\n<\/tr>\n<tr>\n<td width=\"136\">Cantonese<\/td>\n<td width=\"225\">+44 (0)203 481 1739<\/td>\n<td width=\"400\">Monday-Friday, 01.00-09.00<\/td>\n<\/tr>\n<tr>\n<td width=\"136\">French<\/td>\n<td width=\"225\">+44 (0)203 481 1740<\/td>\n<td width=\"400\">Monday-Friday, 09.00-17.00<\/td>\n<\/tr>\n<tr>\n<td width=\"136\">Hindi<\/td>\n<td width=\"225\">+44 (0)203 481 1741<\/td>\n<td width=\"400\">Monday-Friday, 04.00-12.00<\/td>\n<\/tr>\n<tr>\n<td width=\"136\">Mandarin<\/td>\n<td width=\"225\">+44 (0)203 481 1742<\/td>\n<td width=\"400\">Monday-Friday, 01.00-09.00<\/td>\n<\/tr>\n<tr>\n<td width=\"136\">Russian<\/td>\n<td width=\"225\">+44 (0)203 481 1743<\/td>\n<td width=\"400\">Monday-Friday, 06.00-14.00<\/td>\n<\/tr>\n<tr>\n<td width=\"136\">Spanish<\/td>\n<td width=\"225\">+44 (0)203 481 1738<\/td>\n<td width=\"400\">Monday-Friday, 13.00-01.00<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>For more information on charges, and applicants from within the UK please see:\u00a0<a href=\"https:\/\/www.gov.uk\/government\/news\/customer-enquiry-service-changes\">https:\/\/www.gov.uk\/government\/news\/customer-enquiry-service-changes\u00a0<\/a><\/p>\n<p>If you have any further questions, please see the <a href=\"http:\/\/assets.smartcdn.co.uk.s3-website-eu-west-1.amazonaws.com\/images\/UKVI_Contact_Centre_Customer_Q_A.pdf\">Q&amp;A<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The main changes\u00a0for customers applying from outside the UK are: All phone numbers and opening hours will change. The number of languages offered is reducing to eight including English to reflect current usage. Customers who contact UKVI by e-mail will &hellip; <a href=\"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/2017\/06\/01\/how-to-contact-ukvi\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":41053,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[124],"tags":[],"_links":{"self":[{"href":"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/wp-json\/wp\/v2\/posts\/133"}],"collection":[{"href":"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/wp-json\/wp\/v2\/users\/41053"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":5,"href":"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/wp-json\/wp\/v2\/posts\/133\/revisions"}],"predecessor-version":[{"id":138,"href":"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/wp-json\/wp\/v2\/posts\/133\/revisions\/138"}],"wp:attachment":[{"href":"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/wp-json\/wp\/v2\/media?parent=133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/wp-json\/wp\/v2\/categories?post=133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/studentimmigration-news\/wp-json\/wp\/v2\/tags?post=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}