Biometric Enrolment Letter – Important Information

Posted on October 17, 2017 by mg543

The way in which Biometric Enrolment letters are issued has changed. A Biometric Enrolment Letter (BEL) for  students is now automatically created when you complete your online application. UKVI have noted that a number of students have been submitting their Biometric Enrolment Letter and receipt from their biometric enrolment along with their supporting documents. This is not necessary; you should retain your BEL and receipt from your biometric enrolment for your own records.

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Out of office from September 13th

Posted on September 12, 2017 by mg543

The Student Immigration Compliance Team will be moving to the Sports Hall from the 13th until the 22nd of September. For BRP collection times please see our previous post here.

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Returning Students – CAS issuing

Posted on August 29, 2017 by tp256

If you are returning from Intermission, Year Abroad or Year in Industry, and you require a CAS, the latest CAS issue date will be the 8th September 2017. 

For more info on submitting a CAS application, please see our pages.

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BRP Collection

Posted on August 25, 2017 by tp256

To collect your BRP from the University of Kent please use the ACL codes when making your visa application.

The ACL code for the Canterbury Campus is 2HE362

The ACL code for the Medway Campus is 2HE367

Biometric Residence Permits (BRPs) may be collected from the University at the locations listed below at the specified dates and times.

NO COLLECTION​

Date Time Location
On or before Tuesday 12 September 9:30 – 16:30 Student Reception, Registry
Wednesday 13, Thursday 14 September and Friday 15 September – NO COLLECTION NO COLLECTION  NO COLLECTION
Saturday 16 September 9:00 – 18:00 Sports Centre, Main Sports Hall
Sunday 17 September 9:00 – 17:00 Sports Centre, Main Sports Hall
Monday 18 September – Thursday 21 September (inclusive) 9:00 – 16:30 Sports Centre, Main Sports Hall
Friday 22 September 9:00 – 14:00 Sports Centre, Main Sports Hall
From Monday 25 September 9:30 – 16:30 Student Reception, Registry

For more information on BRPs please visit our pages.

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Safety First – be aware of frauds and scams

Posted on August 2, 2017 by tp256

Some criminals specifically target international students, telephoning them and pretending to be from a legitimate organisation (such as the UK Home Office, an education agent or even UKCISA). They demand money (calling it a “fine” for a non-existent immigration problem), and claim that if you do not pay them quickly, there will be damaging consequences (for example, deportation or cancelling your visa).

Read the UKCISA guidance here on identifying scams and how to respond.

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Attention: Email servers 126.com, 163.com, sina.cn and qq.com – trouble receiving ATAS emails

Posted on August 1, 2017 by tp256

Chinese students using email servers 126.com, 163.com, sina.cn and qq.com may have difficulty receiving messages from the ATAS team. If you use one of these email providers and are still awaiting a decision on an ATAS application submitted on or before 15 January 2017, contact the ATAS team at: ATAS@fco.gov.uk. Students should also consider using Yahoo, Gmail, Hotmail or similar commercial email providers, if possible.

 

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How you contact UK Visas and Immigration has changed

Posted on June 1, 2017 by tp256

The main changes for customers applying from outside the UK are:

  • All phone numbers and opening hours will change.
  • The number of languages offered is reducing to eight including English to reflect current usage.
  • Customers who contact UKVI by e-mail will be charged.

Opening hours for customers applying from outside the UK

Our English service phone line is open 24 hours Monday-Friday, with other languages available at times that reflect standard business hours where possible, see table below.

Language Number Opening hours (British Standard Time)
English +44 (0)203 481 1736 Monday-Friday, 24 hours
Arabic +44 (0)203 481 1737 Sunday-Thursday, 05.00-13.00
Cantonese +44 (0)203 481 1739 Monday-Friday, 01.00-09.00
French +44 (0)203 481 1740 Monday-Friday, 09.00-17.00
Hindi +44 (0)203 481 1741 Monday-Friday, 04.00-12.00
Mandarin +44 (0)203 481 1742 Monday-Friday, 01.00-09.00
Russian +44 (0)203 481 1743 Monday-Friday, 06.00-14.00
Spanish +44 (0)203 481 1738 Monday-Friday, 13.00-01.00

For more information on charges, and applicants from within the UK please see: https://www.gov.uk/government/news/customer-enquiry-service-changes 

If you have any further questions, please see the Q&A.

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New Police Registration System

Posted on March 7, 2017 by tp256

The new Kent Police Registration System for Foreign Nationals is now live. From today, if you are a foreign national who needs to register or report a change to your registration (new visa, address etc) you will need to visit the Kent police website to log on, fill out the registration form, download your photograph and book your own appointment.

All students will have to log onto the website shown below and record their details. However, if you are changing your address, you can then send your Certificate in the post, to be updated.

The website is: https://www.kent.police.uk/services/foreign-national-register

*The students will still need to provide all the documentation that is currently required when they visit the Nationality Office.

You can find more information regarding Police Registration on our website. Please do not hesitate to contact us if you have any questions regarding Police Registration and we will do our best to help you.

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Police Registration

Posted on November 9, 2016 by jg278

The University has received the following message from the Nationality Department at Kent Police:

“Firstly, thank you for your patience and understanding during our recent period of upheaval. Normal service is gradually being restored so students should now contact us either by e-mail  nationality.dept@kent.pnn.police.uk or by  telephone  on 01303  297337 or 297338  –  the office is manned  08.00 – 16.00. Their appointment is likely to be somewhat in the future and of course this will fall foul of the 7 day requirement to register but in the circumstances this is unavoidable.

If any students are concerned about leaving the country without  having been registered then we can provide a letter to hopefully ease their anxiety and satisfy any  immigration officer that might enquire about lack of registration.”

 

 

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Disruption to biometric enrolment on 31st October 2016

Posted on October 27, 2016 by rcb24

We have been informed by the Home Office that due to industrial action there will be limited availability of biometric enrolment services in Crown Post Office branches on 31st October 2016. The Post Office does have contingency plans in place which are aimed to minimise disruption and to ensure the enrolment service stays open.

Please be aware that if you attempt to enrol your biometrics on the 31st October it is possible you may encounter disruption.

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