{"id":2498,"date":"2026-04-24T11:17:10","date_gmt":"2026-04-24T10:17:10","guid":{"rendered":"https:\/\/blogs.kent.ac.uk\/student-news\/?p=2498"},"modified":"2026-04-24T11:31:12","modified_gmt":"2026-04-24T10:31:12","slug":"email-safety-help-to-avoid-scams","status":"publish","type":"post","link":"https:\/\/blogs.kent.ac.uk\/student-news\/2026\/04\/24\/email-safety-help-to-avoid-scams\/","title":{"rendered":"Email Safety: Help to avoid scams"},"content":{"rendered":"<p>Email is a large part of university life and while most messages you receive are completely legitimate, it\u2019s always good to know how to spot the occasional scam and stay in control.<\/p>\n<p>Recently, there have been a few cases of fraudulent emails being sent through university accounts. The important thing is not to be worried &#8211; just informed.<\/p>\n<p>Scammers may also try to move the conversation onto platforms like WhatsApp or iMessage, where they can continue the conversation more privately.<\/p>\n<h3>Spotting Red Flags<\/h3>\n<h5><strong>Be cautious with payment requests.<\/strong><\/h5>\n<p>No university staff member or official process will ever ask you to pay using gift cards (like Apple or Amazon) or send money directly to an individual. If you see this, it\u2019s a clear red flag.<\/p>\n<h5><strong>Avoid switching to messaging apps.<\/strong><\/h5>\n<p>If an email asks you to continue the conversation on WhatsApp or iMessage, it\u2019s best not to engage. Legitimate university communication will stay within official channels.<\/p>\n<h5><strong>Think before clicking links.<\/strong><\/h5>\n<p>Unexpected links &#8211; especially those sent after a back-and-forth conversation &#8211; can lead to fake login pages designed to steal your details.<\/p>\n<h3>What to do if something feels off<\/h3>\n<p>Trust your instincts. If an email seems unusual &#8211; don\u2019t reply or engage, don\u2019t click any links and report it \u2013 firstly in Outlook using the \u201cReport Phishing\u201d function.<\/p>\n<p>If you\u2019ve already clicked a link or sent money, don\u2019t panic &#8211; support is available by contacting the <a href=\"mailto:helpdesk@kent.ac.uk\">Kent IT Helpdesk<\/a>, who can also refer you for further support such as help with <a href=\"https:\/\/student.kent.ac.uk\/support\/financial-hardship\">Financial Hardship<\/a>.<\/p>\n<p>Reaching out quickly helps protect both you and others. Most scams rely on catching people off guard, but with a little awareness, they are easy to avoid.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Email is a large part of university life and while most messages you receive are completely legitimate, it\u2019s always good to know how to spot &hellip; <a href=\"https:\/\/blogs.kent.ac.uk\/student-news\/2026\/04\/24\/email-safety-help-to-avoid-scams\/\">Read&nbsp;more<\/a><\/p>\n","protected":false},"author":78257,"featured_media":2349,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[312383,312216,183846,312217],"tags":[227838],"_links":{"self":[{"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/posts\/2498"}],"collection":[{"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/users\/78257"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/comments?post=2498"}],"version-history":[{"count":7,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/posts\/2498\/revisions"}],"predecessor-version":[{"id":2514,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/posts\/2498\/revisions\/2514"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/media\/2349"}],"wp:attachment":[{"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/media?parent=2498"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/categories?post=2498"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/tags?post=2498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}