{"id":1413,"date":"2026-01-12T16:18:19","date_gmt":"2026-01-12T16:18:19","guid":{"rendered":"https:\/\/blogs.kent.ac.uk\/student-news\/?p=1413"},"modified":"2026-01-12T16:18:19","modified_gmt":"2026-01-12T16:18:19","slug":"new-device-mfa","status":"publish","type":"post","link":"https:\/\/blogs.kent.ac.uk\/student-news\/2026\/01\/12\/new-device-mfa\/","title":{"rendered":"Returned to campus with a new phone or device?"},"content":{"rendered":"<h3 data-start=\"450\" data-end=\"467\">What is MFA?<\/h3>\n<p data-start=\"450\" data-end=\"467\">Multi-Factor Authentication (MFA) adds an extra layer of security to your Kent IT Account. Alongside your password, it asks you to confirm your identity using a second method \u2014 usually a notification or code sent to your phone.<\/p>\n<p data-start=\"450\" data-end=\"467\"><strong>You cannot access University systems on devices that do not have MFA set up.<\/strong><\/p>\n<h3 data-start=\"697\" data-end=\"721\">How to set it up?<\/h3>\n<ol>\n<li data-start=\"722\" data-end=\"830\"><strong>Log In:<\/strong> Access any Kent online service (e.g., email, Microsoft 365, Moodle). When it asks for more information, click Next.<\/li>\n<li data-start=\"722\" data-end=\"830\"><strong>Microsoft Authenticator App:<\/strong> When prompted, select and download this app as your primary method (recommended).<\/li>\n<li data-start=\"722\" data-end=\"830\"><strong>Set Up Backup Authentication:<\/strong> Add a secondary method like SMS or phone call to ensure access if your primary method is unavailable.<\/li>\n<li data-start=\"722\" data-end=\"830\"><strong>Follow On-Screen Instructions:<\/strong> Complete the setup by following the prompts provided.<\/li>\n<\/ol>\n<h3>Video tutorial &amp; guidance:<\/h3>\n<p>If this is your first time setting up MFA, we recommend you follow our YouTube tutorial or use our step-by-step instructions below.<\/p>\n<ul>\n<li data-start=\"832\" data-end=\"969\">\ud83c\udfa5 <a href=\"https:\/\/www.youtube.com\/watch?v=tpuwiIEipPo\">3-min YouTube tutorial<\/a> (Setting up MFA)<\/li>\n<li data-start=\"832\" data-end=\"969\">\ud83d\udcc4<a href=\"https:\/\/student.kent.ac.uk\/studies\/multi-factor-authentication-mfa#step-by-step\">Step-by-Step written guidance<\/a> (Setting up MFA)<\/li>\n<\/ul>\n<h3 data-start=\"1184\" data-end=\"1210\">How can I get support?<\/h3>\n<p data-start=\"1211\" data-end=\"1305\">Please contact or visit our <a href=\"https:\/\/www.kent.ac.uk\/it-services\/support\">IT Support<\/a> team if you need help with setting up MFA.<\/p>\n<ul class=\"bullet-list\">\n<li><b>Log &amp; track:<\/b>\u00a0<a href=\"https:\/\/help.kent.ac.uk\/tas\/public\/ssp\/\" data-link-type=\"external\">Nexus Online<\/a><\/li>\n<li><b>Email:<\/b>\u00a0<a href=\"mailto:helpdesk@kent.ac.uk\" data-link-type=\"email\">helpdesk@kent.ac.uk<\/a><\/li>\n<li><b>Phone:\u00a0<\/b>01227 824888<\/li>\n<li><b>Visit us:<\/b>\u00a0IT Support at Nexus, Templeman Library (Block D, Ground Floor)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>What is MFA? Multi-Factor Authentication (MFA) adds an extra layer of security to your Kent IT Account. Alongside your password, it asks you to confirm &hellip; <a href=\"https:\/\/blogs.kent.ac.uk\/student-news\/2026\/01\/12\/new-device-mfa\/\">Read&nbsp;more<\/a><\/p>\n","protected":false},"author":46900,"featured_media":327,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[312383,312217],"tags":[],"_links":{"self":[{"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/posts\/1413"}],"collection":[{"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/users\/46900"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/comments?post=1413"}],"version-history":[{"count":8,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/posts\/1413\/revisions"}],"predecessor-version":[{"id":1428,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/posts\/1413\/revisions\/1428"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/media\/327"}],"wp:attachment":[{"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/media?parent=1413"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/categories?post=1413"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/student-news\/wp-json\/wp\/v2\/tags?post=1413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}