From Richard Reece| Deputy Vice-Chancellor | Education and Student Experience

After a very challenging two years, we are finally able to look ahead and return to relatively normal operations at our University. Whilst the pandemic has been incredibly difficult for our whole community, I believe it has encouraged us all to be more reflective about what we do here. Now more than ever, the student voice must be at the heart of our institution – by truly listening to our students’ needs, wants and expectations, we can ensure they have a fantastic experience while at the University. 

The pandemic led to many changes across our University, with staff responding admirably to the ever-changing government guidelines and expectations. I would like to thank you all for your dedication during this time and all you continue to do for our students. As we return to ‘normality’, it is important that we do not dismiss all the changes we have made. Some of our new ways of working have improved the experience of our students, such as our implementation of online exams which helped to alleviate pressure on students at such a difficult time. As we make our plans for the future, it is imperative that we continue to listen to, and champion, our students’ voices so we might adapt our offer to suit their needs.  

Listening to what our students care about is so important to the relationship we hold with them. We have seen some great examples of how our students’ voices have helped shape change on our campus, such as our return to face-to-face teaching and the work some of our Student Reps have been doing concerning Consent. As we look ahead to the future at Kent, a culture of listening must be central to our ethos. It is important we continue to promote the NSS, as a valuable tool for our students to share their voices with us.

Our new ‘always on’ Your Uni, Your Say campaign brings together different ways for students to give feedback, making it easier for all students to tell us how they feel. We will shortly be asking students for their feedback on the shape of our academic year at Kent. This follows the consultation with staff that began in 2016/17 looking at how we might change the academic calendar to improve the experience at Kent. By working in partnership to reshape the academic year in the future, I hope we might reduce pressure felt by students and staff as well as improve student performance. We also might help to address issues of student experience in relation to assessment and feedback as well as the complexity of managing students with Individual Learning Plans. I am looking forward to understanding staff feedback on the proposals and will be running a series of online sessions so I can hear your views. Please look out for further information on this in due course.  

I am excited to see our future plans coming together and the hard work taking place across the University so we might deliver an even better experience for our students. Kent prides itself on providing an excellent academic environment and by working collaboratively we can ensure we inspire our students to be the very best they can be, now and in the future. 

Thank you for your dedication and continued support. 

Richard Reece