Illustration from video 'This is her story..'

Student video leads to NHS apology

An animation made by four students from the School of Engineering and Digital Arts (EDA) documenting issues with mental health treatment has led to an apology from the CEO of the NHS Trust involved and a promise to improve services.

The video tells the story of Sophie, who suffers from Borderline Personality Disorder, and details her experiences with mental health services in the UK, as part of a project for Mental Health Awareness Week.

It was published online on the BBC and was viewed hundreds of thousands of times, including by Helen Greatorex, the chief executive of Kent and Medway Partnership Trust.

She said that on watching the film she felt compelled to apologise for the treatment Sophie had received by writing a letter promising things would change.

The video was produced by four final year students, three from the BA in Digital Arts, Sophia Ppali, Roan Caulfield and Rhianna Taylor and one from the BSc in Multimedia Technology and Design, Samantha Body.

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