What support is available at Kent?

Lecturers and Academic staff

A university of Kent student support officer

All of the teaching staff you will have here at Kent have allocated office hours in which you are able to visit them in order to discuss any academic content they have taught, or academic reading which you would like to attempt to further your knowledge in the subject.


SLAS is the Kent Student Learning Advisory Service, they are able to help students with academic content alongside personal development. You are now able to book a 1 to 1 appointment with a learning adviser, Royal Literary Fellow, or maths and statistics tutor through SLAS Connect, the online service which also allows you to book a place on a wide range of study skills workshops and events. SLAS also provides Kent students with Academic Peer Mentoring which allows newer students to have their learning supported in specific modules they may be concerned about.

VALUE Programme

The VALUE programme offers extra exam preparation sessions for core modules, general revision and exam skills training, practical and emotional support at a potentially stressful time and the European Computer Driving Licence (ECDL Extra) in Stage 1.

Careers and Employability

Kent Careers and Employability s

ervices are there to provide students key help and information regarding everything career orientated, therefore examples such as CV workshops, interview skills practice, psychometric testing practice and advice, discussions with potential employers and placements, advertising potential jobs post-uni.

Student Support and Wellbeing

The Wellbeing Team consists of wellbeing advisers, counsellors and student mentors. The team offer free support to students experiencing distress arising from psychological, emotional or mental health issues. Examples include: general anxiety, academic pressure, adjusting to student life, low mood or depression, family and relationships, sexuality, eating difficulties, loss and bereavement, panic attacks, low self-esteem, self-harm and suicidal thoughts.

Crisis drop in sessions are available for anyone who feels that they need urgent help and you can arrive at the Student Support and Wellbeing reception and discuss issues immediately with a member of staff who will help you with the next steps to deal with these issues.

University of Kent students wherever they are located can access free, 24/7 online support for issues around mental health and wellbeing. The Big White Wall (BWW) is a Care Quality Commission registered service recognised nationally through awards by the NHS and is a safe environment overseen by qualified therapists called Wall Guides.

RSO’S- Resident’s Support Officers

Resident’s Support Officers support the Masters’ Offices by providing advice and support for student residents on campus. There are two RSOs in Keynes College, Eliot College, Darwin College, Woolf College and Turing College as well as ParkWood. RSO’s help to create and maintain a safe and harmonious environment within the colleges. The RSOs can help you with a variety of issues. These could include offering practical assistance if you are concerned about a flat mate, if you are being disturbed by noise on campus or if there are problems with untidiness in your shared accommodation.

By Oliver Daws