Malawi – Africa
The Kent MBA 2018
“To progress in business, keep on learning.”
My current role is overseeing daily operations of one of the Bank’s services Centre. I am particularly interested in operational and people management in addition to customer service.
In my free time, I enjoy sightseeing and reading non-fiction books.
Some of my achievements during my 8-year banking career are growing my unit from an agency to a fully-fledged Service Centre. This was as a result of outstanding customer service that led to increased transactions of the unit. So far, I have won two awards and a scholarship to study my MBA here at Kent in recognition of my contributions.
I want to develop my managerial/leadership and customer service skills, in addition to developing my networking capabilities, which is paramount to the Banking business.
To progress in business, keep on learning.