The University’s current Remote Desktop Gateway Service, which enables remote access to computers on-campus will be replaced by a new Specialist Remote Access service for staff and researchers who require it for their work in July 2024.<\/p>\n
You won\u2019t be able to access the current Remote Desktop Gateway Service after 28 July 2024<\/strong>.<\/p>\n The majority of University staff will be able to access corporate systems, administrative tools and IT services from off-campus using alternative access routes \u2013 check our Work from home guide<\/a> for secure and supported access methods.<\/p>\n As part of ongoing University cyber security practices we will be reviewing and standardising the range of remote access methods currently in use. Please check to ensure you\u2019re using our recommended access routes.<\/p>\n Our Specialist Remote Access Service will specifically support staff and researchers working on big data analysis projects and requiring high performance computing for computationally intensive research.<\/p>\n You\u2019ll be able to request access, which will be granted based on research \/ business need, from Monday 8 July. Send us your request via our Specialist Remote Access Request form<\/a> and we\u2019ll get back to you within our normal response times.<\/p>\n If you have any questions regarding the Remote Desktop Gateway Service, our new Specialist Remote Access Service, or any other connectivity issues, please contact\u00a0IT and Library Support<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Specialist Remote Access service<\/h2>\n
Help and support<\/h2>\n