{"id":22232,"date":"2023-09-07T12:16:58","date_gmt":"2023-09-07T11:16:58","guid":{"rendered":"https:\/\/blogs.kent.ac.uk\/isnews\/?p=22232"},"modified":"2023-09-08T11:37:08","modified_gmt":"2023-09-08T10:37:08","slug":"for-faster-wi-fi-on-campus-just-say-goodbye-wi-fi-guest-hello-eduroam","status":"publish","type":"post","link":"https:\/\/blogs.kent.ac.uk\/isnews\/for-faster-wi-fi-on-campus-just-say-goodbye-wi-fi-guest-hello-eduroam\/","title":{"rendered":"For faster Wi-Fi on campus just say &#8216;Goodbye Wi-Fi Guest&#8230; Hello eduroam&#8217;"},"content":{"rendered":"<p><strong>Use our Wi-Fi service \u2013 eduroam <\/strong>for the fastest and most reliable Wi-Fi connection when you\u2019re out and about on campus.<\/p>\n<p><strong><a href=\"http:\/\/blogs.kent.ac.uk\/isnews\/files\/2022\/09\/ForgetSlowNetworks.jpg\"><img loading=\"lazy\" class=\"wp-image-22261 alignright\" src=\"http:\/\/blogs.kent.ac.uk\/isnews\/files\/2022\/09\/ForgetSlowNetworks.jpg\" alt=\"Mobile screen showing button to 'forget' WiFi Guest\" width=\"171\" height=\"341\" \/><\/a>Don\u2019t use WiFi Guest or govroam<\/strong> which are for campus visitors \u2013 they\u2019re slower and more restrictive than eduroam. They&#8217;re only intended for casual use by a limited number of campus visitors &#8211; so you&#8217;ll either lose your connection, or it will slow to a crawl if you don&#8217;t switch to eduroam.<\/p>\n<h1>\u2018Forget\u2019 \/ remove WiFi Guest<\/h1>\n<p>If you\u2019ve already used WiFi Guest to get eduroam working, you need to<strong>\u00a0<a href=\"https:\/\/www.kent.ac.uk\/guides\/visitor-wi-fi#how-to-remove-wifi-guest\">\u2018forget\u2019 \/ remove WiFi Guest<\/a><\/strong> from your Wi-Fi settings. This will stop your device connecting to it automatically.<\/p>\n<h1>Internet access in campus accommodation<\/h1>\n<p>For internet access in your campus accommodation to study, stream online content, or to get a TV or games console online, you can <a href=\"https:\/\/www.kent.ac.uk\/guides\/get-connected\">use the wired internet connection<\/a>.<\/p>\n<p>Try not to use non-essential wireless devices. University Wi-Fi is fast, but it\u2019s a shared service. If you use a lot of wireless technology, you\u2019ll slow down everyone\u2019s connection.<\/p>\n<h1>Problems connecting to eduroam Wi-Fi?<\/h1>\n<p>If you\u2019re on campus and can\u2019t connect to eduroam Wi-Fi, try the options below.<\/p>\n<h2><strong>Try to get online by any other means on your device<\/strong><\/h2>\n<p>If you can get online \u2013 either by using alternative Wi-Fi from off campus, using mobile data, or by temporarily logging into WiFi Guest on campus* \u2013 you can download our setup tool which should fix any connection issues.<\/p>\n<ul>\n<li><a href=\"https:\/\/cloud.securew2.com\/public\/11085\/eduroam\/\">Download and run the Wi-Fi setup tool on the device<\/a><\/li>\n<li>If asked to\u00a0<strong>accept the University root CA certficate<\/strong>, choose yes\/accept<\/li>\n<li>If asked to<strong>\u00a0download<\/strong>\u00a0the University root CA certificate,\u00a0<a href=\"https:\/\/www.kent.ac.uk\/guides\/wi-fi\/manual\">these steps show you how to download the certificate and configure your Wi-Fi settings manually<\/a><\/li>\n<\/ul>\n<p>* Remember to <a href=\"https:\/\/www.kent.ac.uk\/guides\/visitor-wi-fi#how-to-remove-wifi-guest\"><strong>&#8216;Forget&#8217; \/ remove WiFi Guest<\/strong><\/a> when you&#8217;re connected.<\/p>\n<h2><strong>Can\u2019t get an internet connection on your device?<\/strong><\/h2>\n<ul>\n<li><a href=\"https:\/\/www.kent.ac.uk\/guides\/wi-fi\/manual\">Follow the instructions in our manual setup guide<\/a><\/li>\n<\/ul>\n<h2><strong>Help and support<\/strong><\/h2>\n<p>If you have problems please visit or contact IT &amp; Library Support in the Templeman Library, or visit the Welcome Desk in the Drill Hall Library.<\/p>\n<p>IT &amp; Library Support in the Templeman Library<\/p>\n<p>Nexus, Ground Floor, D Block<br \/>\nTel: 01227 824888<br \/>\n<a href=\"mailto:helpdesk@kent.ac.uk\">helpdesk@kent.ac.uk<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Use our Wi-Fi service \u2013 eduroam for the fastest and most reliable Wi-Fi connection when you\u2019re out and about on campus. Don\u2019t use WiFi Guest &hellip; <a href=\"https:\/\/blogs.kent.ac.uk\/isnews\/for-faster-wi-fi-on-campus-just-say-goodbye-wi-fi-guest-hello-eduroam\/\">Read&nbsp;more<\/a><\/p>\n","protected":false},"author":78,"featured_media":22260,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[72438,227582,21339,1120,26284,19149,227586,206948,25211,4859,248696,227575,19173,107,227592,21632,183276,227594,1346,10268,142785,43623,227579,162,10269,227606,227598,227599,69,18570,96197,131594,1082,18573,140826,235644,227607,185199,193457,721,43796],"tags":[],"_links":{"self":[{"href":"https:\/\/blogs.kent.ac.uk\/isnews\/wp-json\/wp\/v2\/posts\/22232"}],"collection":[{"href":"https:\/\/blogs.kent.ac.uk\/isnews\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.kent.ac.uk\/isnews\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/isnews\/wp-json\/wp\/v2\/users\/78"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/isnews\/wp-json\/wp\/v2\/comments?post=22232"}],"version-history":[{"count":20,"href":"https:\/\/blogs.kent.ac.uk\/isnews\/wp-json\/wp\/v2\/posts\/22232\/revisions"}],"predecessor-version":[{"id":24654,"href":"https:\/\/blogs.kent.ac.uk\/isnews\/wp-json\/wp\/v2\/posts\/22232\/revisions\/24654"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/isnews\/wp-json\/wp\/v2\/media\/22260"}],"wp:attachment":[{"href":"https:\/\/blogs.kent.ac.uk\/isnews\/wp-json\/wp\/v2\/media?parent=22232"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/isnews\/wp-json\/wp\/v2\/categories?post=22232"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.kent.ac.uk\/isnews\/wp-json\/wp\/v2\/tags?post=22232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}