This week (4 – 15 November) we’re moving the email service for staff and postgraduate researchers to Office 365.
Your access to your email and calendar will be interrupted when your mailbox is moved. Your whole mailbox including your online archive will be moved into Office 365.
Once moved, your email will continue to work using Outlook, although you may need to re-start it or log in again.
You’ll need to re-setup email access on your phone or tablet or personal laptop – see below for details. Once set up, you won’t notice much difference when using Outlook, OWA or your email client of choice.
What this means in more detail
Expect an interruption to your email access at some point between 4 – 15 November. We can’t be more specific about exactly when interruptions to individual mailboxes will happen.
When composing emails, you should regularly ‘Save as draft’. If your access is then interrupted, your latest draft will be in your Drafts folder.
Access to shared calendars and shared mailboxes may be disrupted. Your email address will remain the same.
- Policies (such as auto-archiving and auto-deletion) won’t be transferred over so you might want to re-do them.
- Mailbox rules such as routing mail into specific folders and forwarding will be copied over automatically.
Accessing your email and calendar once it has moved
Log in to email online at Outlook.Office365.com:
- Go to outlook.office365.com
- Log in with your Kent username followed by @kent.ac.uk (not your full email address). For example, it will look similar to this: firstname.lastname@example.org
If you use Outlook on campus you may need to restart Outlook or re-sign in. Your access should then resume as normal.
Calendar and visibility
Students might be able to see your calendar, so check your calendar visibility settings:
Contacts and address book
Students will be in the University address book for the first time, so choose contacts with care. As there will be one single address list for Kent, you will need to make sure you select the right recipient when sending email. This will be particularly important if content is sensitive.
Help using email
Why we’re moving email
The benefits of moving the staff and PGR email service to Office 365 include:
- more storage allowance in your mailbox
- ability to work seamlessly between email and other Office 365 applications
- access to new software for collaborative working: we’ll be sharing more about the new tools shortly
- postgraduate researchers will be able to access free Microsoft Office for their own device
Students already use Office 365 email, and so this change will mean that students and staff are on the same email system.