IT & Library Support – Summer Term

Exam term can be a stressful time but we’re here to support you as much as ever, just in slightly different ways!

Longer support desk hours

We are offering extended hours at the IT & Library Support Desk for those needing technical support in accessing or submitting your exam papers online.

Check our opening hours webpage to find current support hours.

  • use Chat to us messaging
  • email: helpdesk@kent.ac.uk
  • phone: 01227 824999 (the lines can get busy, so if you need an instant reply please use Chat to us)

Library resources

You have online access to a huge range of high-quality digital resources, such as e-books, e-journals, databases, newspapers, and multimedia.

The best ways to find what you need:

Chat to a librarian

Every Wednesday between 10:00 and 12:00 your Templeman librarians are holding virtual drop-in sessions on Microsoft Teams. They can help with:

  • researching a topic for assignments or your dissertation
  • using a specific library resource
  • referencing sources
  • finding alternatives if the resource is not available digitally

…plus much more! If you can’t make these drop-in sessions, email library-enquiry@kent.ac.uk.

Library Research Skills Moodle module

We’ve developed a Moodle module to help you perfect your library research skills. It includes tutorials on evaluating information, search skills, managing your references, doing a literature review and much, much more.

All students have been automatically enrolled in this module so to find it, just go to Moodle and look for ‘DP23000 – Library Research Skills’

Library item return dates extended

We have further extended the due date of all library items you have on loan. You won’t have to return your items until at least 31 July.

We’ve also cancelled all outstanding fines for overdue items.

New tool for revision and collaboration

Microsoft Teams is a great tool that you can use to communicate and collaborate with your lecturers and other students. You will have been added to a team for each of your modules.

Check out our Guide to Microsoft Teams for more information about:

  • Downloading the Teams apps on different devices
  • Using text, video and audio chat
  • File sharing

Wellbeing support

To help you stay #ExamCalm we’ve developed wellbeing articles and resources that can help you look after your mental health. Make sure you check out the Kent Union destress website too for other tips and support information from the university.

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