We’re aware that there are some problems affecting some users being able to access Westlaw. This means that for some users they will not be able to login to Westlaw.
If you come across a access registration key error please complete the below form.
Customer Support team via our Customer Portal: https://legalsolutions.thomsonreuters.co.uk/en/customer-support/contact-us.html
select ‘Online Services’, then ‘Accessing online services’
Meanwhile, if you urgently need to locate resources via Westlaw, please contact Emma Mires-Richards LSSJlibrary@kent.ac.uk
There are also alternative databases you can use to access legal information via the Lawlinks legal resource guide:
Electronic law library – Lawlinks: legal resources guide (kent.ac.uk)
Apologies for any inconvenience this causes.