Updated 25.03.20, 09:45
Providing you with the services you need while keeping you and our staff safe is our highest priority. These are the measures we are taking to support the students and staff who rely on us while following Government and University guidance.
The provisions below can change as circumstances develop.
Help and support
The IT & and Library Support Desk are ready to take your queries by phone, email and online chat from 09:00 – 17:00 Monday – Friday and 11:00 – 17:00 on weekends.
To contact us:
- email email@example.com
- use Chat to us on our web pages
- phone 01227 824999 (the lines can get busy, so if you need an instant reply please use Chat to us)
If you need in-depth subject support from your liaison librarian, please email firstname.lastname@example.org.
Wherever you are, there are lots of ways you can access library resources online.
We are working with our suppliers to make as many resources as possible available electronically. Where possible we will make sure they are accessible through LibrarySearch.
You won’t have to return any library items you have on loan until at least 4 May. To make this possible, we have cancelled all outstanding reservations and removed the ability to reserve or request items for now.
We encourage you not to make unnecessary journeys to return books to the Templeman Library. But if you need to, you can still do so using the external book drop at the Library Road Entrance.
We can only accept ‘Article’ and ‘Book chapter’ requests through document delivery for now.
We currently can’t supply any books or photocopies through document delivery, but we’ll do our best to supply electronic articles and book chapters where we are able to source them.
Thank you for bearing with us during this difficult time.