Changes to Templeman Library services – COVID-19

Updated 25 May, 12:00 (Borrowing section – advice on returning books)

Providing you with the services you need while keeping you and our staff safe is our highest priority. These are the measures we are taking to support the students and staff who rely on us while following Government and University guidance.

The provisions below can change as circumstances develop.

Opening hours

The Templeman Library, Drill Hall Library and the University of Kent Tonbridge Centre, including its library, are now closed until further notice.

Help and support

The IT & and Library Support Desk are ready to take your queries by phone, email and online chat.

General support: 

  • weekdays 09:00 – 17:00; weekends 11:00 – 17:00

Extended support hours for technical issues related to online exams: 4 May – mid-June

  • weekdays 08:00 – 17:00; weekends 08:00 – 17:00
    (except Sunday 9 May 11:00 – 17:00)

To contact us:

If you need in-depth subject support from your liaison librarian, please email library-enquiry@kent.ac.uk.

Printing

Printers are available in the corridors outside the study hubs in Rutherford and Eliot colleges.

Resources

Wherever you are, there are lots of ways you can access library resources online.

Use LibrarySearch Digital to see only the resources you can access online. If a resource is not available in digital format, please let us know: email library-enquiry@kent.ac.uk.

We are working with our suppliers to make as many resources as possible available electronically. Where possible we will make sure they are accessible through LibrarySearch.

Borrowing

We have cancelled all fines for late return of library items. And we’ve extended the date your library items are due. You won’t have to return any items you have on loan until at least 31 July. Find out more about cancelled fines.

25 May: we have updated our advice on returning Templeman Library items.

Document delivery

We can only accept ‘Article’ and ‘Book chapter’ requests through document delivery for now.

We currently can’t supply any books or photocopies through document delivery, but we’ll do our best to supply electronic articles and book chapters where we are able to source them.

Thank you for bearing with us during this difficult time.

Information Services

Students using mobiles, tables and laptops to study

 

6 responses to “Changes to Templeman Library services – COVID-19

    1. Hello, you can use the book drop at the Library Road Entrance of the Templeman Library to return your items. We will soon share advice for final year students on how to return your books. Kind regards and best wishes, Angela

Leave a Reply

Your email address will not be published.