Updated 25 May, 12:00 (Borrowing section – advice on returning books)
Providing you with the services you need while keeping you and our staff safe is our highest priority. These are the measures we are taking to support the students and staff who rely on us while following Government and University guidance.
The provisions below can change as circumstances develop.
Help and support
The IT & and Library Support Desk are ready to take your queries by phone, email and online chat.
- weekdays 09:00 – 17:00; weekends 11:00 – 17:00
Extended support hours for technical issues related to online exams: 4 May – mid-June
- weekdays 08:00 – 17:00; weekends 08:00 – 17:00
(except Sunday 9 May 11:00 – 17:00)
To contact us:
- email firstname.lastname@example.org
- use Chat to us on our web pages
- phone 01227 824999 (the lines can get busy, so if you need an instant reply please use Chat to us)
If you need in-depth subject support from your liaison librarian, please email email@example.com.
Printers are available in the corridors outside the study hubs in Rutherford and Eliot colleges.
Wherever you are, there are lots of ways you can access library resources online.
We are working with our suppliers to make as many resources as possible available electronically. Where possible we will make sure they are accessible through LibrarySearch.
We have cancelled all fines for late return of library items. And we’ve extended the date your library items are due. You won’t have to return any items you have on loan until at least 31 July. Find out more about cancelled fines.
25 May: we have updated our advice on returning Templeman Library items.
We can only accept ‘Article’ and ‘Book chapter’ requests through document delivery for now.
We currently can’t supply any books or photocopies through document delivery, but we’ll do our best to supply electronic articles and book chapters where we are able to source them.
Thank you for bearing with us during this difficult time.