Compassion Fatigue – Care First Webinar Wednesday 25th August 2021

At the beginning of the pandemic everyone was very understanding, compassionate and almost had extra compassion for the human race. From everyone understanding that meetings will have children running riot in the background to being hyper sensitive to other people’s emotions. We went that extra mile to check on people and build those relationships with loved ones. Health workers on the frontline dealing with the gruelling day on day tasks and continuously working in crisis mode. But over time, compassion seems to have started to wear off. As well as the pandemic raging on with no end in sight, and other crises — like racial injustices, wildfires, and hurricanes — sucking our emotional energy even more. Before long, people started to find themselves burnt out, irritable and emotionally drained. Before you know it you willingly do things like avoid calls from family because you didn’t have the energy to listen to what was happening in their lives, especially if you suspected they were calling with bad news. It just all felt like too much. Feeling on edge or numb this year has become extremely common.

Compassion Fatigue is a deep physical, emotional and spiritual exhaustion accompanied by acute emotional pain. Compassion fatigue can be seen through a decrease in the ability of a person to empathise due to physical and mental exhaustion.

The current COVID-19 situation came on so suddenly and insidiously that it has overwhelmed us physically, emotionally and spiritually and the resulting emotional pain appears to be longer term and more intense than burnout. From what is commonly reported among healthcare workers, Compassion Fatigue appears to manifest as continued experience of hyperarousal, hypersensitivity, emotional de-regulation, helplessness, worthlessness, disenchantment, low self-confidence and confusion of purpose. Symptoms commonly linked are irritability, anxiety, dread at having to care for another person, diminished sense of fulfilment in helping another person, insomnia, headaches, weight loss, overeating and even substance abuse.

Recognising the early signs would mean being aware of the possibility of this happening and recognising and accepting that everyone is vulnerable. It would be important to realise the extraordinary nature of the present crisis which requires an extraordinary response.

How to combat compassion fatigue

  • Practice self-kindness
  • Common humanity
  • Mindfulness
  • Be aware of how bad news affects you
  • Stop doom scrolling
  • Find proactive ways to help others
  • Focus on what you can control

Please join us for a webinar and further discussion – ‘Compassion Fatigue’ this is being delivered live on Wednesday 25th August at 12pm, please use the below link to register for this session –

https://attendee.gotowebinar.com/register/5628618142855512843

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Ways To Reduce Your Carbon Footprint – Care First Webinar Tues 24th August 2021

Individuals and Businesses – however big or small – can really influence the way they operate in order to cut their carbon footprint and make an impact. There are a multitude of changes that can be made to the way a business operates in order to do this. We have compiled a top 10 checklist that can aid this process to reduce the carbon footprint for both individuals and businesses.

1. Switch to renewable energy backed by REGO certificates

REGOs – or Renewable Energy Guarantees of Origin – assures that the origin of the energy supplied to you is 100% renewably sourced. Using the GHG Protocol market-based calculation method to work out your carbon footprint focuses on the fuel mix of your electricity supplies. Consequently, if you use renewable energy your emissions for electricity will be zero!

2. Reduce your emissions from air travel

Increasingly, companies are opting to travel less for business by using popular software programmes such as Zoom and Skype. Consider travelling by train domestically to reduce emissions from air travel. However, if air travel needs to take place, investigate the travel class that is being used. Using the 2019 UK Defra Carbon Factors for a long haul flight, the emissions per passenger km for first class travel are 0.60kg CO2e, for business class 0.43kg CO2e and for economy 0.15kg CO2e. This is calculated by the amount of space taken up per seat on the planet.

This means a one-way flight from London Heathrow to New York JFK airport will have a carbon footprint per person of 3684kg CO2e for first class, 2671kg CO2e for business class and 921kg CO2e for economy class. For those undertaking several trips per year, a switch from business to economy class will mean a reduction in comfort but also a significant difference in the associated emissions.

3. Reduce your emissions from road travel

If you have your own fleet install a telematics system (GPS tracking) to allow the collection of data that can help analyse your fleet’s usage and make your fleet more efficient. Analysis of telematics data could inform criteria for future purchase/leasing decisions.

Choosing more fuel efficient or alternatively fuelled vehicles such as alternative fuel or electric vehicles. Government grants are available to subsidise the cost of new low-emissions vehicles. As with the cost of EVs the government also offers subsidies to those installing charge points at home.

It will be worthwhile engaging The Energy Saving Trust (EST) who can carry out several different reviews to help you make your fleet greener and more efficient. EST’s Green Fleet Reviews are usually available at no cost for most private and public sector organisations in England as they are paid for by the UK Government to promote energy efficiency goals. Green Fleet Reviews identify opportunities to reduce emissions, fuel costs and expenditure.

  • To apply for a Green Fleet Review email fleetadvice@est.org.uk
  • EST also offer a series of best practice guides.
  • And a ‘Fleet Healthcheck’ tool which uses the answers to a five minute questionnaire to give some indicative answers of the type that a full review would provide.

Training drivers in ecodriving techniques can save fuel and reduce emissions. In summary this consists of teaching drivers how to drive with more anticipation of road conditions and more consideration of fuel economy.

4. Increase the efficiency of your office lighting

Changing lighting across a building to more energy efficient options such as LED can make a big difference and is a quick win with long lasting effects. Where possible ensure that natural light is used when adequate. Many offices are artificially lit unnecessarily. Natural light saves energy and has been found to improve sleep and avoid health risks associated with unnatural lighting, such as an elevated stress response.

Solar shading and transparent film can be used to help, by minimising glare and excessive heat. There is also an array of technology available, such as motion sensors which will automatically ensure lights are switched off if rooms are not in use. Dimmable lights are another method to ensure lights aren’t at their brightest maximum when not required. This should also help reduce electricity costs.

5. Reduce energy usage in your data centre and Comms room

  • Set cooling systems to a higher temperature to save energy and increase cooling capacity

Often data centres are set around 19°C resulting in unnecessary energy usage. Data centres can save 8% to 9% in energy costs for every 1°C increase in server inlet temperature. 23°C is the optimum temperature for many data centres to save energy without risking overheating.

  • Set up hot and cool isles

Typically, only 40% of the electricity consumed in a data centre is used by IT equipment. A staggering 60% is consumed by the server room infrastructure: air conditioning, lighting, UPS systems, etc. Reorganising your aisles into either hot or cold air containment systems could save you 20% to 40% in annual cooling system energy.

  • Install plastic curtains

The most simple and cost-effective hot air containment system found is that used by Google and involves placing metal-end caps on rows and vinyl plastic curtains, such as those used in meat lockers, which limit air of different temperatures from mixing, whilst maintaining ease of access and flexible rack layouts.

6. Optimise your heating and cooling systems

Implement temperature controls, ensuring heating and air conditioning is timed correctly and according to outside air temperatures. This can minimise over heating or cooling. Ensuring that temperature is minimal during the night is important. Lots of energy can be wasted if heating and cooling systems are competing, this can be avoided by installing a Building Management system.

Ensure staff are trained on local heating and cooling units to avoid dramatic swings in temperature or take away ability to manually adjust the thermostat. Train or take away locally controlled thermostats and have them centrally controlled. Make sure your boiler is regularly serviced to ensure it is operating as efficiently as possible. In addition, regularly clean fins on heating and cooling appliances.

Consider installing window film, that allows light in but reflects the heat back out during the summer. This gives you the benefit of natural light without causing increased need for air conditioning. This film can be reversed in winter so that heat is reflected into room.

7. Reduce, reuse, recycle

Thinking about sustainable procurement can act as an exercise to engage employees with thinking of ways they can reduce consumption of items such as water, paper, food and drink, laptops, phones and packaging. Manufacture and transport of all these items has an associated carbon footprint.

Purchasing recycled paper or refurbished phones and IT equipment is an easy way to reduce your businesses carbon footprint. Buying recycled paper instead of primary production reduces carbon emissions as stipulated by the GHG Protocol. If your business has a large supply chain, then it is particularly important to ensure that sustainability is fed right through.

8. Minimise emissions from food and food waste

Food takes a significant amount of energy to produce and transport it. Therefore, food waste can be source of carbon, particularly if your business has a canteen serving fresh food daily. Check with your waste contractor if food waste collection is possible.

Ensure that kitchen staff are all trained and aware of the issue, and provide proper facilities, in kitchens, dining rooms and canteens for employees to dispose of any food waste they may have. Additionally, it is worth looking into food waste apps like Olio, for example.

If your business has a canteen or café it is worth making sure you have vegan and vegetarian options available to encourage staff to choose to eat food with fewer associated carbon emissions. 18% of global emissions are associated with livestock agriculture (FAO Report). Providing employees with good vegan and vegetarian food can help to reduce your businesses carbon footprint.

9. Minimise single use plastic

By introducing sustainable procurement policies as suggested above, your plastic waste will be reduced. The next step to reduce plastic is to look as removing all single use plastic items you’re your business model.

10. Print as minimally as possible

Many offices consume vast amounts of paper. Take action to cut down paper usage, especially by reducing printing, and digitising (e.g. online contract signings, avoiding printing emails, presentations and annotating on screen instead). If printing is required, ensure double sided printing is set as a default. Having ‘follow me’ printing services across office printers can also help cut down any accidental or unnecessary printing as options can be altered at the time of printing.

If you would like to view the Webinar on ‘Ways to reduce your Carbon Footprint’ this is being delivered live on Tuesday 24th August at 12pm, join us on the day or register now by clicking on the link below to ensure your place:

https://attendee.gotowebinar.com/register/6443785068572379147

If you are unable to join the webinar live, a recording of the session can be accessed using the same link above after the webinar has taken place.

If you feel you may need some support you can also contact Care first. Care first is a leading provider of confidential, professional counselling, information and advice services. All employees are eligible to use Care first, our services include; telephone counselling, information services and online support. Call Care first on the Freephone number provided by your organisation and you can speak to a professional in confidence.

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Care First Awareness – Care First Webinar Monday 23rd August 2021

As the COVID-19 situation is progressing and the Government guidance continues to change, individuals may be feeling anxious. Mental Health support during times like these are paramount, which is why Care first have worked tirelessly to ensure our services remain available 24/7 throughout the pandemic to provide emotional and practical support and ensure we have every aspect of your overall wellbeing covered. Where clinically appropriate Care first are continuing to offer structured counselling through phone and virtual software. At Care first the health and safety of both you the employee and our counselling team are absolutely paramount, any changes to our structured counselling process will be made in line with government guidance.

These services include:

Counselling support

Our team of professionally trained, qualified and BACP Accredited Counsellors are available 24/7 to offer support for personal or workplace related issues. As well as the headline issues surrounding mental health, our Care first counsellors are also trained in dealing with both work and home grievances, bullying & harassment issues, domestic violence, relationships at both home and at work and much more. No matter how big or small the problem may be, our counsellors are here for you to provide you with unbiased support away from the situation. Everyone has very individual needs for support, Care first provides short term focussed counselling, so the Care first Counsellor will assess your circumstances when you call to establish what the most appropriate form of support will be for  you. It might be that you just need a brief conversation with the Counsellor that day, or you may benefit from a few more sessions.

Information Specialists

As control, or the lack of it, can be an influencing factor on the impact of stress. Many individuals identify stress as emotional, however, a lack of control around practical issues can be just as impactful. We have expert advisors that have been trained by Citizens Advice who can provide you with comprehensive answers and assistance on a wide range of practical issues which can affect our daily life, these include but are not limited to; redundancy, advice on funerals and probate, legal information, housing and tenancy issues, childcare, eldercare, health, consumer issues, employment, travel and education. Our Information Specialists are also money trained experts and can provide support with a variety of financial queries such as help with budgeting finances and advice with benefits. You can speak with one of our Information Specialists confidentially Monday-Friday between 8am-8pm.

Management Support

If you are a manager, have leadership responsibilities, or look after a team within your organisation, it is as important as ever that your colleagues are made aware of the range of support available from Care first. As well as supporting you to signpost your colleagues to the Care first service effectively to maintain your managerial boundaries, Care first can also provide you with support within your role as a manager. Care first Counsellors are all management trained and can provide support with issues such as if the organisation is going through a period of redundancy, managing change and difficult conversations, workplace performance, remote working, absence management and disciplinary.

Care first Lifestyle

Through the Care first lifestyle site you can access a wide range of supportive information, read helpful articles published by our team, view Webinars covering a variety of well-being topics and even speak with a Care first Counsellor in real-time via our online counselling facility. You can log into your account by visiting www.carefirstlifestyle. co.uk and logging in using your organisation’s unique log in details. If you are unsure what these details are then please contact your line manager or HR department. The Care first Lifestyle website is great place to go to learn more about Care first and the different areas that we can support in.

Care First Service How it supports?
BACP Counselling Mental Wellbeing
Information Specialists Practical issues
Management Support Support for managers within their working role
Care first Lifestyle Hub of resources and information

How all of these above services link together

As you can see from the above table, all the services that we offer complement each other to ultimately encompass an individual’s overall mental and physical wellbeing, which enables individuals to access professional and clinically proven support.

Our counselling support is available 24/7 to help individuals with any emotional issues that they may have. Our Information Specialists can help individuals with practical information and advice. This practical support is so important because if an individual is concerned about a practical issue, then this can cause detrimental effects to their emotional wellbeing. By getting some support from an Information Specialist this will provide the individual with some clarity on that particular issue, which may help them to feel more in control of a situation and relieve some anxiety.

The Care first Lifestyle site can help individuals who are concerned about an issue. The individual may not know where to start and they can have a look at the resources on our Lifestyle website which may be enough to help them. The Lifestyle website is a great starting place to learn about the types of issues that Care first can support with. The individual can also access our online counselling tool through the Lifestyle website which is an alternative way to access support from a counsellor. By an individual looking through all the resources on our Lifestyle website this can help them to get answers about an issue they may be having. Again by getting some clarity on their issue this may have a positive effect on their mental wellbeing.

If you would like to learn more about ‘How Care first can support you’ then please join our webinar on Monday 23rd August 2021 at 12pm using the details below –

https://attendee.gotowebinar.com/register/3854757342018636304

If you are unable to join the webinar live, a recording of the session can be accessed using the same link above after the webinar has taken place.

If you wish to contact the Care first telephone counselling and information line then please don’t hesitate to call the Freephone number provided by your organisation and you can speak to a professional in confidence.

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The Impact Of Positivity And Celebrations – Care First Webinar Friday 20th Aug 2021

In today’s fast-paced world, it seems that as soon as people overcome one obstacle or achieve one goal, they’re onto the next. They lose their first five pounds and immediately shift their attention to the next 15 they want to lose. They clean their cluttered basements and move onto the garage. Or they get a much-coveted work promotion only to fix their eyes on the next one.

In their focus on the future, people too often forget to relish the present. They get bogged down, feel more stress and experience more fatigue. They lose enthusiasm for their goals. Moreover, they forget to enjoy life. That’s why it’s important to celebrate your successes, large and small alike.

Many people get hung up on the term ‘celebration.’ A celebration doesn’t necessarily denote a grand event or gesture. A celebration can be as simple as an acknowledgment you give yourself. Celebrating your success is more about taking time out to reflect on your journey.

By giving yourself an opportunity to review progress, celebrations cause you to linger on the positive, engendering the sort of gratitude that increases happiness and extends your life. A number of studies have found that this approach to life brings significant benefits, including improved physical health and better coping strategies. People who take time to reflect on — and celebrate — their successes are generally more optimistic, take better care of themselves and tend to be less stressed. Celebrations increase people’s sense of well-being, regardless of socioeconomic factors, education, age or gender.

If you think you don’t have anything to celebrate, think some more. There is much in life to celebrate: firsts, transitions, anniversaries and even the tiniest goals achieved. You can celebrate the first tomato from your summer garden, the first day of autumn or the first snowflake of the season. You can celebrate your kids’ transition back to school, your spouse’s return from a business trip or the times you positively asserted yourself. You can even celebrate moments when you cross tasks off your to-do list.

The ways we celebrate can be just as varied. Of course, you can celebrate over a special dinner. But you can also send yourself flowers, soak in a hot bath, treat yourself to an extra 15 minutes with a good book or call a good friend who can share your joy. Some people find it rewarding to jot these moments in a special notebook. The act of writing it down makes the accomplishment more concrete, and then the book serves as a pick-me-up later when they need encouragement.

If you would like to view the Webinar on ‘The impact of positivity and celebrations on our mental health’ this is being delivered live on Friday 20th August at 12pm, join us on the day or register now by clicking on the link below to ensure your place:

https://attendee.gotowebinar.com/register/7105151208123501838

If you feel you may need some support you can also contact Care first. Care first is a leading provider of confidential, professional counselling, information and advice services. All employees are eligible to use Care first, our services include; telephone counselling, information services and online support. Call Care first on the Freephone number provided by your organisation and you can speak to a professional in confidence.

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Switching Off And Resting Effectively On Leave – Care First Webinar Thursday19th Aug 2021

It has been an intense 18 months and living through a global pandemic is not something we thought we would have to endure, but here we are. Many of us have made our home our workplace and yes, we may have had some time off work during the pandemic but it just wasn’t quite the same as many people found it hard to switch off.

With restrictions easing throughout the UK many of us are eager to use up some annual leave and actually get away somewhere or just have a good break. After almost two years of restrictions, a lot of uncertainty and fear, we are able to have a well-deserved rest. However, it is important to actually make the most of your time off to properly relax and unwind. Not only does this help your mental health but it also refreshes so you can get back to work feeling fresh and ready to go.

To help make the most of your time off there are a couple of things to consider and put into practice.

Have a plan that allows you to relax

It can be tempting when on annual leave to squeeze in as many plans as possible. Whether that be making plans with friends or family, or planning to see every tourist attraction under the sun in a couple of days. Of course, have a plan to really enjoy your time off but don’t over do it. Have plenty of free time factored in to allow you to do what you fancy doing. We work to a routine and structure every day, having that flexibility will really help you to feel relaxed.

Don’t spend too much money

“It’s the first holiday I’ve had in so long! Money is no object, life is for living!” is something many people are thinking right now after the 18 months we have had. Although the meaning behind it is true that life is for living, overspending on your time off will bring you crashing back to reality when you return to work and your bank balance is in a sorry state. This will take away from your refreshed feeling and leave you feeling stressed and worried.

Properly switch off from work

How can you properly relax and unwind from work if you’ve got one eye on your emails, or checking them each morning? Try to reduce this as much as possible or just don’t do it all. It can Switching off and resting effectively on leave sometimes be easier said than done but the likelihood is that anything that comes in during your time off can wait until you return – if it’s urgent one of your colleagues would pick it up. To help you forget about work during your time off plan ahead whilst you’re at work. Cross the T’s and dot the I’s. Make sure everything is ready for your time off plenty of time before you go. This will really help you to relax knowing that everything is in good hands.

Find what actually relaxes you

Being aware of what actually relaxes you and what doesn’t can really help you to manage that properly. If going to busy areas or tourist attractions actually stresses you out, don’t go. If you find painting relaxing, or just lying in the sunshine or swimming then make sure you do plenty of that. Everyone is different and it is down to you to learn what works best for you.

Pre-plan your return to work

Coming back to work after a lovely break to find a huge stack of emails, meetings and generally lots to catch up on will create a lot of stress and can often take away from the benefits of having leave. It sounds strange, but before you leave for your time off, plan your return to work. If possible, block time out when you return to allow yourself time to catch up with anything, don’t book things in during this time.

More information

The Webinar on ‘Switching off and resting effectively on leave’ is being delivered live on Thursday 19th August at 12:00pm-12:30pm, please use the following link to register for this session –

https://attendee.gotowebinar.com/register/5394207761187933198

If you are unable to join the webinar live, a recording of the session can be accessed using the same link above after the webinar has taken place.

If you feel you may need some support, you can contact Care first. Care first is a leading provider of confidential, professional counselling, information and advice services. All employees are eligible to use Care first, our services include; telephone counselling, information services and online support. Call Care first on the Freephone number provided by your organisation and you can speak to a professional in confidence.

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Travelling Safely – Care First Webinar Wednesday 18th Aug 2021

As the COVID-19 situation is progressing and the Government guidance continues to change as lockdown restrictions are eased throughout the United Kingdom, individuals may be feeling anxious about going back to “normal life” and to how safe it is to go on holiday. This article looks at things to consider when you are looking to travel or go on holiday. Some are factors that we may have considered before going on holiday before the COVID19 pandemic arose, but there is now so much more to consider.

What are the latest rules around travel?

For more information on the latest travel guidelines please check the below websites:

England:https://www.gov.uk/guidance/travel-abroad-from-england-during-coronavirus-covid-19

Wales:https://gov.wales/rules-foreign-travel-and-wales-coronavirus-covid-19

Scotland:https://www.gov.scot/publications/coronavirus-covid-19-guidance-on-travel-and-transport/

It is important to consider how COVID-19 guidelines may affect your future travel plans and to what the consequences may be. When booking a holiday or making any travel arrangements, it may be worth asking yourself the below questions:

  • What happens if I am away and another lockdown is enforced?
  • Will I need to pay extra to have a COVID-19 test?
  • Will I need to pay extra costs for quarantine hotels and associated costs?
  • Will I have to quarantine for an amount of time when I arrive at my destination?
  • Will I have to quarantine when I return back home from my destination?
  • How long will I need in total for my holiday due to quarantine guidelines?
  • Can I get the time off from work for my holiday and for the amount of time that I would need to quarantine following my holiday? (If you went abroad for two weeks and then the government guidance was that you needed to self-isolate for ten days following your arrival back into the United Kingdom would you be able to have 24 days off from work in total for example?)
  • What happens if the government advice on quarantine changes whilst you are abroad? (Say for example you are in Greece for ten days and while you are there the United Kingdom quarantine guidance changes from not having to quarantine to having to quarantine for fourteen days on your return) Consider whether you would be able to have the extra time off from work or be able to work from home?
  • What happens if you were going to be flying for your holiday and you get to the airport and they are taking temperatures of individuals before people get onto the plane and someone in your party cannot get on the plane as their temperature is too high. Would you go without them? Or would you all return home? This is not only worth considering when flying out of the United Kingdom but also for your return flight
  • Will your travel insurance cover you if you cannot travel due to COVID-19?
  • What happens if you or someone you are travelling with contracts COVID-19 whilst you are away?  Remember that the quarantine guidelines may be different depending on where you are located
  • It is always worth asking yourself to consider the worst case scenarios of traveling during this time so that you can prepare for these situations as best you can
  • Do I have enough supplies if I have to self-isolate on my return home?
  • Will I miss any planned events/appointments if I have to quarantine/self-isolate on my return from my holiday?
  • Do I need to inform schools/nurseries if our household has to quarantine following a holiday?
  • Will my travel insurance cover me for any loss of earnings if I have to quarantine following a holiday?
  • Do I need to prove I have had the COVID-19 vaccine before flying or entering a different country?

How can Care first help?

If you feel you may need some emotional or practical support, you can contact Care first. Care first is a leading provider of confidential, professional counselling, information and advice services. Whilst our BACP accredited counsellors are available 24/7 to provide support with emotional issues, our expertly trained information specialists are available 8am8pm Monday-Friday to provide advice on any practical issues that may be causing you a stress or worry and help you feel more in control of a situation. All employees are eligible to use Care first, our services include; telephone counselling, information services and online support.

If you would like to learn more about “Travelling Safely” Then please join our webinar on Wednesday 18th August at 12pm using the details below –

https://register.gotowebinar.com/register/6140500179016996368

If you are unable to join the webinar live, a recording of the session can be accessed using the same link above after the webinar has taken place. If you wish to contact the Care first telephone counselling and information line then please don’t hesitate to call the Freephone number provided by your organisation and you can speak to a professional in confidence.

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How The Pandemic Has Changed Our Behaviour – Care First Webinar Tuesday 17th Aug 2021

COVID-19 has brought about changes for all of us. Whether it is changes in how or where we work, or to how we socialise – COVID has been felt by all. This article starts to explore the many ways COVID has changed our behaviour as people, and to what extent some of these changes may be permanent.

Plans seemingly are only ever ‘pencilled in’

Most of us have had some form of social activity disrupted by COVID-19. Whether it is a summer holiday, a festival, football match or some other event, it is likely COVID has impacted it. More recently with things opening back up, it has been contact from the NHS track and trace app which has sent many into isolation, likely cancelling social plans along the way. The changes in our behaviour have seen many people accepting that plans are now not as certain as they once were, and whilst society adapts to live with COVID, our social plans do too. Fortunately, technology has been a great bastion of hope in the fight against COVID, with vaccines at the forefront of our emergence from the pandemic. Technology has also seen video-calls become the norm.

Many people now prefer working from home

Early on in the pandemic, the UK government directed everyone to work from home. For many this was the first time in their career that they’d done so and therefore was something akin to stepping into the unknown. 18 months on, many people have developed a fondness for working in this manner. It has afforded some a better work-life balance, or perhaps simply saved them money on their daily commute. As we look forward to what the future holds, it seems certain that many organisations will continue with an element of home-working as people adapt to the new, new normal.

Is this the end of hand-shakes and hugs?

Scientists and behavioural psychologists speculate that close physical contact between friends and colleagues may have changed for good. The pandemic response, including the need for social distancing has seen the demise of hand-shaking and hugs. As we move toward an existence where the strictest COVID measures are seemingly in the past, it is thought that the way we greet one another has, for many, likely changed for good.

If you would like to learn more about ‘How COVID has changed behaviours’ then please join our webinar on Tuesday 17th August 2021 at 12pm using the details below –

https://attendee.gotowebinar.com/register/3034925188336909326

If you wish to contact the Care first telephone counselling and information line then please don’t hesitate to call the Freephone number provided by your organisation and you can speak to a professional in confidence.

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Care First Awareness – Care First Webinar Monday 16th Aug 2021

As the COVID-19 situation is progressing and the Government guidance continues to change, individuals may be feeling anxious. Mental Health support during times like these are paramount, which is why Care first have worked tirelessly to ensure our services remain available 24/7 throughout the pandemic to provide emotional and practical support and ensure we have every aspect of your overall wellbeing covered. Where clinically appropriate Care first are continuing to offer structured counselling through phone and virtual software. At Care first the health and safety of both you the employee and our counselling team are absolutely paramount, any changes to our structured counselling process will be made in line with government guidance.

These services include:

Counselling support

Our team of professionally trained, qualified and BACP Accredited Counsellors are available 24/7 to offer support for personal or workplace related issues. As well as the headline issues surrounding mental health, our Care first counsellors are also trained in dealing with both work and home grievances, bullying & harassment issues, domestic violence, relationships at both home and at work and much more. No matter how big or small the problem may be, our counsellors are here for you to provide you with unbiased support away from the situation. Everyone has very individual needs for support, Care first provides short term focussed counselling, so the Care first Counsellor will assess your circumstances when you call to establish what the most appropriate form of support will be for  you. It might be that you just need a brief conversation with the Counsellor that day, or you may benefit from a few more sessions.

Information Specialists

As control, or the lack of it, can be an influencing factor on the impact of stress. Many individuals identify stress as emotional, however, a lack of control around practical issues can be just as impactful. We have expert advisors that have been trained by Citizens Advice who can provide you with comprehensive answers and assistance on a wide range of practical issues which can affect our daily life, these include but are not limited to; redundancy, advice on funerals and probate, legal information, housing and tenancy issues, childcare, eldercare, health, consumer issues, employment, travel and education. Our Information Specialists are also money trained experts and can provide support with a variety of financial queries such as help with budgeting finances and advice with benefits. You can speak with one of our Information Specialists confidentially Monday-Friday between 8am-8pm.

Management Support

If you are a manager, have leadership responsibilities, or look after a team within your organisation, it is as important as ever that your colleagues are made aware of the range of support available from Care first. As well as supporting you to signpost your colleagues to the Care first service effectively to maintain your managerial boundaries, Care first can also provide you with support within your role as a manager. Care first Counsellors are all management trained and can provide support with issues such as if the organisation is going through a period of redundancy, managing change and difficult conversations, workplace performance, remote working, absence management and disciplinary.

Care first Lifestyle

Through the Care first lifestyle site you can access a wide range of supportive information, read helpful articles published by our team, view Webinars covering a variety of well-being topics and even speak with a Care first Counsellor in real-time via our online counselling facility. You can log into your account by visiting www.carefirstlifestyle. co.uk and logging in using your organisation’s unique log in details. If you are unsure what these details are then please contact your line manager or HR department. The Care first Lifestyle website is great place to go to learn more about Care first and the different areas that we can support in.

Care First Service How it supports?
BACP Counselling Mental Wellbeing
Information Specialists Practical issues
Management Support Support for managers within their working role
Care first Lifestyle Hub of resources and information

How all of these above services link together

As you can see from the above table, all the services that we offer complement each other to ultimately encompass an individual’s overall mental and physical wellbeing, which enables individuals to access professional and clinically proven support.

Our counselling support is available 24/7 to help individuals with any emotional issues that they may have. Our Information Specialists can help individuals with practical information and advice. This practical support is so important because if an individual is concerned about a practical issue, then this can cause detrimental effects to their emotional wellbeing. By getting some support from an Information Specialist this will provide the individual with some clarity on that particular issue, which may help them to feel more in control of a situation and relieve some anxiety.

The Care first Lifestyle site can help individuals who are concerned about an issue. The individual may not know where to start and they can have a look at the resources on our Lifestyle website which may be enough to help them. The Lifestyle website is a great starting place to learn about the types of issues that Care first can support with. The individual can also access our online counselling tool through the Lifestyle website which is an alternative way to access support from a counsellor. By an individual looking through all the resources on our Lifestyle website this can help them to get answers about an issue they may be having. Again by getting some clarity on their issue this may have a positive effect on their mental wellbeing.

If you would like to learn more about ‘How Care first can support you’ then please join our webinar on Monday 16th August 2021 at 12pm using the details below –

https://attendee.gotowebinar.com/register/8783672256140514062

If you are unable to join the webinar live, a recording of the session can be accessed using the same link above after the webinar has taken place.

If you wish to contact the Care first telephone counselling and information line then please don’t hesitate to call the Freephone number provided by your organisation and you can speak to a professional in confidence.

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Tips For Keeping Safe In The Sun This Summer – Care First Webinar Fri 13th Aug 2021

With the summer holidays well upon us and talk of another heatwave, Sun safety is at the fore front of people’s minds. It is an important routine to establish for everyone because by not protecting yourself can cause life changing and everlasting results.

The risks of sun damage

It can be very tempting and easy to get excited when we start getting sunshine to just head out and soak up as much sun as possible, but doing so in an unsafe way can cause eye damage and skin damage which can also lead to skin cancer in people as early as their twenties. Skin cancer is the most common of all cancers.

Over years of exposure and potential damage to your skin from sun exposure your skin may also age by gaining more wrinkles, become dryer and you will eventually start bruising easier.

Practice the 5 S’s for personal sun safety

An easy way to remember ways to protect yourself is by practicing the 5 S’s:

  1. Slip on a t-shirt/top to cover your skin
  2. Slop on SPF 30+ sunscreen to protect your exposed skin
  3. Slap on a hat to protect your head and face
  4. Slide on some quality sunglasses to protect your eyes
  5. Shade from the sun when you can to give yourself breaks
Things to consider:

The sun is strongest in the UK from March until October between the times of 11:00 and 15:00 each day

  • Make sure any children you’re responsible for are also well protected and hydrated
  • Make sure the sunscreen has not passed its expiry date
  • If you’re going out, take sunscreen with you but also apply twice. 30 minutes before you go out and again just before you leave
  • Apply sunscreen again straight after you’ve been in water even if it is “water resistant” as after sweating or drying with a towel may have rubbed it off
If you burn

Try to protecting your skin from burning at all times when exposed to the sun but if you do burn you should:

  • Treat the burnt areas with cool water and then apply after sun cream
  • If sore take painkillers such as ibuprofen or paracetamol to help ease the pain and discomfort
  • Stay out of the sun until all signs of redness are gone
Other useful links

If you would like to access further information about sun safety in more detail please follow the links listed here:

More information

If you feel you may need some support, you can contact Care first. Care first is a leading provider of confidential, professional counselling, information and advice services. All employees are eligible to use Care first, our services include; telephone counselling, information services and online support. Call Care first on the Freephone number provided by your organisation and you can speak to a professional in confidence.

If you would like to view the Webinar on ‘Sun Safety’ this is being delivered live on Friday 13th August at 12pm, please use the following link to register for this session –

https://attendee.gotowebinar.com/register/822479094678273036

If you are unable to join the webinar live, a recording of the session can be accessed using the same link above after the webinar has taken place.

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The Benefits Of Being Sociable – Care First Webinar Thurs 12th Aug 2021

Some of us may be worried about the return to whatever normality might look like post lockdown and are likely to already be having thoughts about whether we will be able to re-adjust to life, when the easing of lockdown has commenced. Just as it was OK to be worried about coping with lockdown, it’s equally OK to worry about the next ‘adjustment’ phase and whatever this may bring for you – this is in fact evidence of your brain having detected a potential threat and alerting you to this. It is important to remember that it will take time for you to get used to the new version of life in this next phase of the pandemic and that things like being outside again, getting used to increased noise levels and everywhere being generally busier, is understandably, going to take time.

As with all things, it is about taking one step at a time. We will need to become used to outside stimulation and quite frankly, what might initially feel like ‘sensory overload’. Gradually, becoming accustomed to this by slowly coming back to socialisation and not expecting too much of yourself too soon, is critically important. Being kind, and patient with ourselves is key as we learn to adjust again. We may too have found a sense of safety and comfort in staying at home; reconnecting with our families in new ways and spending ‘quality time’ – something that in our formerly packed lifestyles was a rarity. Equally, we might have managed to ‘slow down’ and really live our lives in the present and in doing so, have adopted a more mindful way of living – something we know is key to maintaining our wellbeing.

As humans, social interaction is essential to every aspect of our health. Research shows that having a strong network of support, or strong community bonds fosters both emotional and physical health and is an important component of adult life. So, if you are one of those people that are worrying that you’re not going to be able to go back to how things were before, or you are worried about the effects of things returning to how they were, then remember to be gentle and kind to yourself and to show yourself some self-compassion. Understand that it is going to take some time to readjust to life following lockdown – just as it took time to adjust to lockdown in the first instance – and that doing this in a slow, step-by-step manner, just like a phased return to work adjustment in the workplace, might be just what you need in your personal life too.

If you feel you may need some support you can also contact Care first. Care first is a leading provider of confidential, professional counselling, information and advice services. All employees are eligible to use Care first, our services include; telephone counselling, information services and online support. Call Care first on the Freephone number provided by your organisation and you can speak to a professional in confidence.

If you would like to view the Webinar on ‘The benefits of being sociable’ this is being delivered live on Thursday 12th August at 12pm, please use the below link to register for this session–

https://attendee.gotowebinar.com/register/6402033313217968400

If you are unable to join the webinar live, a recording of the session can be accessed using the same link above after the webinar has taken place.

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