KSS AHSN Newsletter – 27 April 2015

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In this weeks’s edition…

Destination sustainability – making change the norm

Speaking at the latest in our seminar series, former supply chain director at Walmart Andy Ellis described how the improvement of supply chain logistics can drive profitability in the retail sector – and sustainability in health and social care organisations.

Health and retail parallels
Andy used his experience, as a former supply chain and improvement director at Asda and Walmart Canada, to draw clear parallels between the challenges facing a complex retail business and the challenges we face in health and care. For us, these include transforming services to both improve patient care and remain sustainable in a challenging financial environment.

Hidden parts of the process
The improvements described by Andy, while using recognised methodology, addressed areas that in the main usually remain unseen by the retail customer or the system user.

That’s a useful consideration for improving sustainability in health and care services. Often it’s the patient care component of the service that is examined for efficiency savings, when perhaps change management could be looking more closely at ‘hidden’ parts of the people and process chain.

Key learning
Andy identified a number of key areas of learning from the retail approach. They include:

  • analysing everything including staff use of time
  • ensuring that the staff involved at each stage are consulted and are part of the solution
  • ensuring that problems solved are solved permanently and that improvement is permanent, and
  • change is the normal way of conducting business.

The Basque experience

Our next seminar focuses on the Basque long-term conditions strategy. Key components of the strategy include the change to a more proactive approach to the care of patients with long-term conditions, focusing staff time on tasks providing maximum value and more efficient use of public system resources. We’ll be looking at how, during the global financial downturn, the Basque region successfully improved health and wellbeing of older people.

You can book here to secure your place.

Kind regards,
Guy Boersma
Managing Director, KSS AHSN

KSS AHSN innovation summit and showcase: living well for longer, 23 June 2015

Join us for our annual innovation summit and showcase on 23 June 2015. It will bring together and build on work over the last two years to address our region’s most pressing challenges.

Working with new insight and data, together we will create momentum for accelerating sustainability in older people’s services.

Click here to book your place.

Older people’s programme: engagement events – April to May 2015

Independence and vitality for longer: improving care and the experience of care for older people in Kent, Surrey and Sussex.

Through these meetings we will validate with you: the case for change, an agreed vision of future sustainable care

arrangements and the support programme of KSS AHSN activity to help you implement sustainable care services faster.

  • Kent: 30 April 2015, Holiday Inn, Maidstone
  • Surrey: 6 May 2015, Mandolay Hotel, Guildford
  • Sussex: 21 May 2015, Holiday Inn, Gatwick.

These are all morning events finishing at lunchtime.

Please contact Ellie Wells to book a place.

Pharmaceutical Price Regulation Scheme and medicines optimisation roadshow, 19 May 2015

This free event is part of a series of 15 events across the NHS in England. It is being hosted by KSS AHSN and has been developed in partnership with NHS England and the Association of the British Pharmaceutical Industry.

We will use three key themes to explore the medicines optimisation opportunities for our region:

  • COPD (including inhalers)
  • Polypharmacy, and
  • Stroke and atrial fibrillation.

It takes place at the Holiday Inn, Gatwick on 19 May and runs from 10:00 to 16:00.

Contact Vivienne Gray to book a place.

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