Beating the burnout – 21 January 2015

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In this weeks’s edition…

Beating the burnout

Dr Atul Gawande, 2014 Reith Lecturer, has some interesting things to say about identifying and closing gaps in care quality which we agree with and would like to share:

“Just because you have a roadmap doesn’t mean anybody’s going to follow it. There are barriers to overcome to achieve even the simplest step and those barriers change from place to place…In one health centre staff may not wash hands because they do not know it’s important. In another, because they simply have not made it their habit and no one cares.

“If no one cares to take the trouble to do things right, nothing changes. And the overwhelming message it sends to the people working at the frontlines of care around the world is that no-one notices excellence and no-one cares. That is the biggest source of burnout and discouragement for healthcare workers everywhere.”

Celebrating excellence

Last week the region’s first ever Expo and Awards took place, attended by over 450 people. It celebrated and showcased achievements in improving care quality, with a focus on innovation and collaboration.

Winner of the “Enhancing innovation through collaboration” was Sussex Community Trust for their Telehealth pilot working with a number of partners including Docobo, maker of Telehealth technology. The trust’s community matrons have been working in care homes and achieved a 75% drop in admissions amongst a group of care home residents.

Yesterday that success was prominent in The Guardian. Professor Sir Bruce Keogh spent several hours talking to exhibitors and delegates at Expo and in an interview published yesterday, he describes what he saw:

“The other day, on a visit to the Kent Surrey Sussex Academic Health Science Network, I saw a device that looks a bit like a games console. It’s much easier for elderly people to use. They hold it with both hands and a little screen asks you questions such as ‘are you breathless?’, and they just press a button that says yes or no. While they are holding the device, it is measuring their heart rate and transmitting their ECG, among other things. It can also monitor changes in bodily fluid, which is an early sign of heart failure.”

It was fantastic to have the opportunity to bring the great work taking place in our region to the attention of national leaders. To see that now leading to national media coverage is testament to their commitment to the innovation agenda – and the high quality work they saw in Kent, Surrey and Sussex.

Kind regards
Guy Boersma
Managing Director, KSS AHSN

Patient Safety Collaborative safe discharge and transfer scoping workshop – 27 Jan 2015

[Kent Surrey Sussex Patient Safety Collaborative]

The Kent Surrey Sussex Patient Safety Collaborative is hosting a workshop to help develop the aims and objectives for the safe discharge and transfer workstream, and plan how the work could be implemented locally.

The workshop is open to anybody who has an interest in patient safety, discharge from hospital and transfer between clinical services, including patients, carers, members of the public, health professionals, social care workers, academia and industry.

For more information and registration, please click here.

Innovation Leader Training Programme 2015

[NHS England]

NHS England is providing 100 fully funded places to CCG members on this Innovation Skills Programme. Its core content is drawn from elements of the widely-recognised, CMI accredited, “Diploma in Innovation & Change Management” developed by NHS Innovations South West and Pera Training.

The training aims to help individuals facilitate culture change, improve innovation practice and generate successful innovations in their home organisations.

Further information and application form can be found on the NHS England Innovation Exchange portal.

The Health Foundation: Innovating for Improvement

[(The Health Foundation)]

The Health Foundation has £1.5m available for up to 20 teams to test and develop innovative ideas and approaches to improving health care delivery in the UK.

As part of their Innovating for Improvement programme they are looking for projects that aim to improve health care delivery and/or the way people manage their own health care through the redesign of processes, practices and services.

For further information and how to apply, please click here.

Save the date: Smart Care In Paediatrics Workshop 13th February 2015

[South East Health Technologies Alliance (SEHTA)]

Date: Friday 13th February 2015
Venue: Holiday Inn Gatwick, Povey Cross Road, Gatwick
Duration: 10:00 – 17:00
Cost: Free to attend

Places are limited so early booking essential

This event is for: Paediatricians, researchers, academics and health technology businesses with products/services applicable to paediatrics

For more information and to register, please click here.

Access to Seven Day Services Workshop NHS England South East Sub-Region

[NHS Improving Quality and NHS England]

Tuesday, 17 March 2015 from 09:30 to 16:00 Gatwick, United Kingdom

NHS Improving Quality and NHS England are holding a series of events in the South of England to help local health economies plan to deliver access to seven day services, in line with the requirements set out in ‘The Forward View into action: planning for 2015/6’.

For more information and registration, please click here.

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