Accommodation Fees: what they are, when they’re due and how to pay them

Coins being put into piggy bank

So your first student loan payment has come in and you are riding high on the amount in your bank account. Before you go on that shopping spree or all-nighter just remember that some of that money is going to quickly disappear as you use it to pay for your necessities – one of which is your rent/accommodation fees.

To help you budget (more on that later), make sure you don’t miss any payments, and to make things easier, we’ve answered the five most common accommodation fee questions we get asked about:

How do I find out what I need to pay and when?

Unless you are a short-term student (who will need to pay their fees in full on the first day of the academic term), you can either pay your accommodation fees in full (in which case this will need to be paid by the first day of the academic year – this is Monday 23 September 2024) or in instalments throughout the academic year. For undergraduate students, this means three separate payments and four separate payments for postgraduate students (who have a longer contract length). Whichever option you pick does not change your accommodation fee total.

If you are paying in instalments, the payment schedule depends on your student status:

  • Undergraduate students: Payments are due on the first day of each term with your last instalment being taken on 1 June
  • Postgraduate students: Payments are due on the first Monday following Arrivals Weekend in September, then on 1 January, 1 April, and 1 July
  • January starters: Payments are due on the day your accommodation contract starts (9 January 2025) or the latest by 13 January 2025 and then depending on whether you are a UG or PG student, payments as above.

You can check your payment dates and amounts by logging in to the MyAccommodation Portal (where you applied). Here you can download your Accommodation Agreement which shows your payment dates and amounts. You can also check University term dates for future years online.

Alternatively, if you can’t log in to your account, you can check the amount due on our prices webpage – just double-check check you’re looking at the correct academic year, but be aware that this is not a substitute for your Accommodation Agreement.

If you have an accommodation agreement in Pier Quays, you will need to make payments directly to Unite Students who manage the building. They will communicate with you how and when you should pay your accommodation fees and if you are unsure visit your reception in Pier Quays for more information.

How do I pay my accommodation fees?

There are two main ways to pay your accommodation fees:

  • Via an automatic payment plan on Epay. – You will need to log in to set this up in advance of your first payment date and be able to enter the correct dates and amounts for the whole year as shown on your Accommodation Agreement. Please note, if these amounts do not match when the payment is due then your payment plan will be cancelled and require immediate payment for the term.
  • Manual payment online via Epay.

There are other ways to pay which you can read about on Kent’s Student Finance website.

If you are a short-term student living on campus for a single term then you will need to pay your fees in full on the first day of the academic term manually via Epay.

You will not receive an invoice for your accommodation fee payments, instead, you should download your Accommodation Agreement (from within the MyAccommodation Portal) which will show the payment information you need regarding amounts and dates.

Why are the termly payments different amounts?

This is an easy one, the amount you pay per term depends on the number of days in that payment period.

Pen on top of hand drawn calendar

Now I know my budget and needs, can I move to a more/less expensive room?

There are a number of reasons why you may wish to move rooms after you’ve arrived on campus, and we help facilitate this from November onwards via an online application form. Any room move must be authorised through the Accommodation Office (to ensure you are charged the correct rate for the room you are occupying as well as for fire and safety information), and unless there are exceptional circumstances it’s unlikely you will be allowed to move/swap rooms earlier. Full information about how you can move rooms, finding a potential room swap and more will be available on our website just before room moves begin in November so be sure to check then.

If you’re reading this before applying for accommodation then it’s worth taking a moment to work out your budget

Where can I get support if I need it?

There’s often a learning curve when you’re handling your own finances properly for the first time and you have to consider certain bills (such as rent or food shopping) that you may not have needed to worry about before (plus if you’re living off-campus you’ll also have your water, heating, electricity and wi-fi bills to factor in) so for many, it can be a good idea to draw up a budget. Creating, and sticking to, a budget can sound daunting but it doesn’t need to be. Making a budget can be as simple as knowing what money you have coming into your account (and when) and estimating what money you have going out like the below example. Plus there are lots of online calculators that can help with this such as Save the Student’s rent calculator.

Example budget sheet

64% of students surveyed (Save the Student 2023) wished they had received a better financial education at school, which is why Kent has put together a student budgeting webpage which you can use to help keep on top of your money.

If you find yourself in need of financial support then please visit Kent’s Student Finance website, here you can find out more about emergency student funding available, and a student finance timeline, so you know what to do when, and who to contact.

If you have questions about your accommodation payments please email accomfinance@kent.ac.uk or call +44 (0)1227 824242, If you have a query relating to your accommodation itself then contact your college reception or the Accommodation Team for support.