You said, we did: Drill Hall Library update

you-said-we-did

We’ve been listening to your comments and feedback, and have made further improvements to our services. Here’s the latest news update from the Drill Hall Library.

Summer improvement work

Over the summer there will be some changes in the Drill Hall Library, including:

  • new book return machine
  • new carpet in the Silent and Quiet zones
  • maintenance work

Find out how this will affect you, and vote on where the book return machine should go.

You said, we did

Based on your feedback, the Drill Hall Library has introduced the following changes to benefit all our users.

1. Extended 24/7 opening

Unfortunately we can’t provide 24/7 all year round, but we’ve extended our 24/7 opening by two weeks to provide extra support to our students through the busy exam season.

2. Extended café opening times

During most of the 24/7 period, the Archibald Hay Mess will be open at weekends from 11:00 – 19:00 to help keep those energy levels up for studying! Full opening hours

3. Online support videos

In response to your completed feedback forms, we now have a number of online library support videos to give you step-by-step instructions on:

4. Free print credits or a café voucher

You can earn yourself a £5 print credit or café voucher by attending our termly User Group meeting here at the Drill Hall Library. This is your chance to make your voice heard and to have your say: your views matter to us.

The last User Group meeting was on Wednesday 20 April. To find out when the next meeting is and book your place please email dhl-feedback@greenwich.ac.uk or see our website for more details.

5. Fines Awareness

A number of you mentioned that you were unaware of the library fines policy, so we have run several fines awareness weeks at the Key Point outside the Archibald Hay Mess Café in the Drill Hall Library. There’s more information about borrowing and fines on our website.

Any feedback?

If you have any feedback for us, or ideas about how we can improve our service, please email dhl-feedback@greenwich.ac.uk

To find out about events in the library and get the latest news and updates, please check our social media sites:

Leave a Reply

Your email address will not be published.