Staff Excellence Award – June 2023

Dan King and Grant Tilford, IT Support Technicians

The nomination was received from Melissa Browne, Deputy Director of CSE.  Dan and Grant attended the recent food event in Darwin Conference Suite to resolve an IT issue.  However, when leaving they recognised the catering team were overwhelmed by the number of people that had to be served and rolled up your sleeves to help.  Melissa acknowledges that Dan and Grant went above and beyond to ensure the catering event was a great success.

Francisca Stangel, Receptionist, Kent Sport

The nomination was received from Elaine Long, Reception Manager.  During the launch of the new female only gym sessions Francisca demonstrated excellent customer service skills, to ensure the sessions were a success.  Francisca dealt with some challenging situations efficiently, whilst remaining calm and professional throughout.

In awarding you the Staff Excellence Award the Senior Management Team, acknowledge the impact made to both the Department and the University.  In recognition of the award, all award winners will receive a £75 top up to their Kent One cards. Trevor Pereira, Director of Commercial Services and Estates presented certifications to the winners on Thursday 27 July 2023, in the Senior Team Lounge, Estates Building.

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Staff Excellence Award – April 2023

Gemma Reed – Gulbenkian

The nomination was received from Daniel Parsons, F&B Manger.  Daniel has recognised that Gemma has gone above and beyond her role when she voluntarily stepped up to provide support to the F&B Manager with the day to day operation, when a manager was seconded to another team.

Dean Gonsalves – Kent Sport (photo)

The nomination was received from Elaine Long, Reception Manager.  Elaine has recognised the work Dean carried out to fully support and engage with the All Active programme, together with looking at new ways to attract new customers.

Graham Marsh – Darwin Kitchen

The nomination was received from Chris Terry,  F&B Manager.  Chris recognised Graham’s passion and initiative by providing a sustainable food product (banana bread) and developing a gluten free version.

Jessica Huynh – Estate Planning (photo)

The nomination was received from Sophie Pearson, Head of Space and Interior Design. Sophie acknowledged the relationships Jess has created with the reps providing supplies to interior services.  This has resulted in an up to date materials library, colleagues are aware of current trends and in particular those that are sustainable.  This has resulted in a cost saving for the university.

Joe Lucas – Estate Planning

The nomination was received from Sophie Pearson, Head of Space and Interior Design.  Sophie recognised the excellent customer service Joe provided during the preparation for the recent royal visit, together with some recent complicated office moves.

In awarding the Staff Excellence Award the Senior Management Team, acknowledge the impact made to both the Department and the University.

In recognition of the award each person will receive a £75 top up to their Kent One card. Certificates were presented by Trevor Pereira, Director of Commercial Services and Estates on Thursday 1 June 2023 in the Senior Team Lounge, Estates Building.

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Staff Excellence Award March 2023

Chris Wright, Ben Small, Ian May, Andrew Bailey, Harry Smith, John Taylor and Amy Murray, Landscape and Grounds Team

Two nominations were received the first from Chris Wright and secondly from Catherine Morris in recognition of the work carried out to plant 300 trees for the Diamond Anniversary Orchard project.  Chris and Catherine acknowledge the support  provided to the student and staff volunteers who worked alongside the grounds team, creating a positive experience to all involved.

Jon Wiltshire, Maintenance

The nomination was received from Charlotte Richardson in recognition of the quick and safe solution Jon devised to cover the skylight in the Colyer Fergusson Hall.  Jon’s innovative idea resulted in a financial saving to the University and avoided working at height risks.

In awarding the Staff Excellence Award the Senior Management Team, acknowledge the impact made to both the Department and the University.

In recognition of the award recipients will each receive a £75 top up to your Kent One card.

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Staff Excellence Award – February 2023

Claire Whale – Assistant Housekeeping Manager

The nomination was received from Keira Hannigan in recognition of the support Claire provided to the supervisors within her team.  Claire’s organisation and communication skills ensured a smooth transition during a time of change within the housekeeping team.  At times Claire worked beyond her job role with a professional and cheerful attitude which has resulted in a pleasant working environment for the colleagues within the team.

Sabine Hazelgrove – Clerical Assistant

The nomination was received from Jacquie Edwards in recognition of the support provided to the reception and admin operations within Kent Sport.  Sabine’s willingness and positive attitude has been greatly appreciated.

Elaine Long – Receptionist

The nomination was received from Jacquie Edwards in recognition of the support provided to the reception operation within Kent Sport.  Elaine’s loyalty and assistance has been greatly appreciated.

In awarding the Staff Excellence Award the Senior Management Team, acknowledge the impact made to both the Department and the University.

In recognition of the award £75 top up to Kent One card was received.  Certificates were presented by Trevor Pereira on Wednesday 5 April 2023  in the Senior Team Lounge, Estates Building.

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Staff Excellence Awards – January 2023

Jason and Wayne Wheeler, Maintenance Team

The nomination was received from Beverley Braiden in Customer Services for the response provided to the failed boilers in Park Wood houses in the lead up to Christmas. Beverley commented that Wayne and Jason, are both conscientious and professional, regularly performing above and beyond to provide an exceptional customer service, together with exemplary communication skills. As a result, the Customer Service Team are able to provide the level of service required to customers.

In recognition of the award, Wayne and Jason each received a £75 top up to their Kent One cards. Trevor Pereira, Director of Commercial Services and Estates presented the certificates on  Wednesday 1 March 2023.

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Staff Excellence Award – December 2022

Wayne Nixon, Approved Fitter, Maintenance

The nomination was received from David Harrison, following the failure of the main boiler at the beginning of December.   Wayne attended site outside of his normal working hours and whilst he was attending a college exam.  Wayne’s expertise enabled repairs to be undertaken and the issue was resolved.  In awarding the Staff Excellence Award the Senior Management Team, acknowledge the impact made to both the Department and the University.

In recognition of the award a £75 top up has been made to Wayne’s Kent One card. Trevor Pereira, Director of Commercial Services and Estates recently presented the certificate.

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Staff Excellence Awards – November 2022

Peter Adams, Assistant Building Services Engineer
The nomination was received from Martin Jones, Head of Technical Support, in recognition of the outstanding support provided whilst Peter has been seconded to the Control Systems role.

Harry Williams, Clerical Assistant
The nomination was received from Susan Hickmott, Head of Business Development in recognition of Harry’s outstanding contribution to the Kent Sport admin team during his placement.

Ahmed Abdelaal, Senior Food and Beverage Assistant
The nomination was received from Jan Williams, Event Co-ordinator in recognition of Ahmed’s excellent customer service skills.

In awarding the Staff Excellence Award the Senior Management Team, acknowledge the positive impact made to both the Department and the University.  In recognition of the award a £75 top up will be made to Kent One cards.

Certificates were presented by Trevor Pereira, Director of Commercial Services and Estates.

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Staff Excellence Award – August 2022

Simon Omer, Maintenance Assistant

The nomination was received from Colin Flux, Mechanical Maintenance Manager in recognition of Simon’s strong work ethic, often going above and beyond.  Simon’s willingness to help and conscientious manner is a credit to himself and his team.

Keynes Housekeeping Team – Dionne Hoyle, Sam Martin, Wayne Colton, James Knott, Claire Standen, Kaji Gurung, Oksana Panasluk, Joanne Askew, Svitlana Dmytrorsa, Judith Daley

The nomination was received from Amanda Intrieri, Housekeeping Supervisor, in recognition of the support provided to Oksana and Svitlana on their arrival from the Ukraine.  The team have all demonstrated great team work and friendship and Oksana and Svitlana have embraced their new challenge with humour, reliability and dedication at an extremely difficult time.

In awarding the Staff Excellence Award the Senior Management Team, acknowledge the impact made to both the Department and the University.

In recognition of the award each staff member will receive a £75 top up to their Kent One card.  Awards were presented by Trevor Pereira, Director of Commercial Services and Estates.

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Staff Excellence Awards – July 2022

Colin Reynolds, Store Keeper

The nomination was received from Adam Hames, in recognition of the exceptional work Colin put into creating a stock control spreadsheet for the Lambeth Conference, which will now be used for future events, saving time and improving planning.

Estate Planning Team – Karen Weatherley, Sophie Pearson, Charlotte Longman, Mark Ashmore

The nomination was received from Helen Holland in recognition of the care and commitment the team recently provided to a work experience student. The team were responsive and adaptable to the special needs and interests of the student, which resulted in an extremely positive and valuable experience within a workplace setting.

Andy Turner, Carpenter

The nomination was received from Kim Mullholland in Strategic Planning and Performance. Kim wrote to express her gratitude for the work Andy carried out to ensure the successful installation of an art exhibition in Keynes College, with very short notice. The exhibition is of huge importance to a lot of students who will now feel welcomed and valued by the university.

In awarding the Staff Excellence Award the Senior Management Team, acknowledge the impact made to both the Department and the University.  In recognition of the award all recipients will receive a £75 top up to their Kent One card.  Certificates were presented by Trevor Pereira, Director of Commercial Services and Estates.

 

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Staff Excellence Awards – June 2022

Mike Sault, Supervisor, Sibson Café

The nomination was received from Kerry Bowra, HR Manager, KBS.  Kerry commented that Mike consistently provides an excellent customer service.  Mike demonstrates extreme patience when training colleagues and has a calm authoritative manner when dealing with situations that arise.

Stewart Thomson, Building Surveyor (pictured)

The nomination was received from Martin Jones, Head of Technical Support, for the recent collaborative project carried out with Canterbury College students to repair the wall in the Grounds Compound.  Stewart’s proactive thinking has resulted in a saving to the University whilst also providing an essential hands on training opportunity for the students.

Mark Crutchlow, Despatch and Postal Assistant (pictured)

The nomination was received from Liberty Chambers, Corporate Events Manager, on behalf of the Congregation Team, for Mark’s contribution to the ceremonies in March and May.  Mark went above and beyond to contribute to the success of each event as part of the executive group.

In awarding the Staff Excellence Award the Senior Management Team, acknowledge the impact all have made to both the Department and the University.

In recognition of the award each recipient will receive a £75 top up to their Kent One card. Certificates were presented by Trevor Pereira. Director of Commercial Services and Estates.

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