Learnings from the last few months

  • Personal learning should be about contributing as well as consuming. Hence, this blog is born!
  • Bias: it’s always good to remind yourself that you have unconscious bias towards others – we all do. And to remember times when you were in a minority, and what it feels like.
  • Generating change needs buy-in from all levels.
  • Getting to know our customers is paramount and we should take time to do more of it.
  • Coaching questions can be really useful to help review how you do things.
  • I should start less stuff in order to finish more! I’ve looked back over records of work over the last year, and some work gets started but never finished. Is that because starting is the easy part?

I am thankful to the IS staff development group as I’ve learnt some of this stuff through signing up to various sessions.

Author: Sarah Fisher

I am a web and publications officer within Information Services, which includes working on library and IT services websites, user documentation and publications.